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We kept our promise to these folks and they rewarded us with not only their business, but their letters of thanks!!!

SouthTravels.com Guestbook !!!

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From: Wahid Razaqi
Subject: Honeymoon to Dubai, United Arab Emirates

To the General Manager,

I had to arrange a honeymoon with myself coming from the United States and my bride coming from Afghanistan. Not only did Ms. Shahida Khan arrange everything from hotels to visas, but she also assisted during our trip when had a flight cancellation. I work in the wholesale travel industry myself, so I can tell you first hand that you should be proud of your agents and the services they provide. I will always use SOUTHTRAVELS.COM for my Asia and Europe travel and will recommend to clients as well.


Wahid Razaqi

Product Development Manager-Hawaii & Tahiti
Classic Vacations, Luxury Division of Expedia.com
5893 Rue Ferrari, San Jose, Ca USA 95060
T: 408-794-4757
F: 408-882-8458

 

From: Deborah Jayne Arthur

Dear Faye,

I just want to say thank you for all your assistance with our hotel booking and to tell you that we had the most fantastic time in the Legends Hotel, Mauritius. The staff cannot do enough for you and the resort was perfect. It was a dream come true. I had to keep pinching myself to make sure I was not dreaming.

I will definitely be booking via your company again next year.

I cannot thank you enough.

Regards,
Deborah Jayne Arthur

 

From: Melwin Fernandes
Subject: Customer Appreciation from Kuwait

Many Thanks Ms Dizon,

I must say that I have never before experienced such sincere customer care! Neither have I ever experienced
someone so willing to go out of their way not only to help me with hotel reservations but to literally 'hold
my hand' through to a complete solution. Being new to this online booking myself, I realize that I was not
the most co-operative or helpful of customers, but you persevered none-the less & with such good nature.

I would just like to highlight that I am a totally satisfied customer thanks to Ms Dizon who has solved my
worries about my stay at Malaysia and Singapore with airport pickups by literally guiding me with various
hotels for a comfortable stay for me and my family.

Ms Dizon even offered to help me with a hotel in Singapore (as I have not a clue of where to even start!).
Furthermore, I only mentioned by chance that I was looking for reservations in Singapore & she went
out of her way to get me rates and confirm a hotel booking.

What more can I say, I am totally overwhelmed & wish one last time to thank Ms Dizon for her fantastic
approach & for the end result as well as to highlight to all that this is exactly the kind of customer care
that really does win us over!

Please pass my appreciation to your team.


Regards
Melwin Fernandes
Kuwait

 

From: Ken
Subject: Thank You!!!

Dear Ms. Marilyn,

Well our travel from Africa to Jakarta to Singapore to Bangkok and finally to Cambodia was incredible and made so much easier with the help of you and your agency all along the way. Truly Cambodia has been a great place to just relax and take in some of the sights, etc. My parents are joining us for a little and then we all head out home for a bit and then back on tour very soon - so we will all be in touch very shortly. There should be a couple of other people sending you request as I have convinced others to use you as well as it makes it so much safer and easier - planning from behind a keyboard is so much better, although roughing it is fun sometimes too (not too often tho - hahaha).

Again, thank you so much for all your help. We may stay a couple of more days in Phnom Penh as my Dad wants to visit some old friends and see the new embassy on monday and tuesday (he use to work with the new US Ambassador). If at all possible, can you do me the favour to see if we may be able to extend a couple more days at Phnom Penh Hotel or the other one we stayed at - sunway or le royal (they are right next door!!!).

Thanks again Marilyn for all your help and flexibility with our crazy plans!!!

Thank you,
Ken (both of them!!!!)

 

From: Ms Dijana Likic
To: General Manager


Attn. General Manager

Dear Sir,

I would like indeed to congratulate you on the service in your agency , which was given to me upon my request on hotel accommodation for the tourists from the United States of America.

More precisely, I am delighted and I very much appreciate an excellent, extremely prompt and efficient service I have received from one of your employees, Ms Shahida. It is indeed very rarely nowadays to be given such
an attention and prompt reply , as Ms Shahida has given to my inquiry and I am very pleased to finalize everything with her. I just thought, since the clients are usually writing only when they are complaining, that it would be nice to emphasize also when clients are pleased with what they get.

I certainly will recommend to all of my friends and business people I deal with and who are coming to the UAE to use your travel agency in future. I am confident you would agree with me that to have the employees as Ms Shahida is indeed an asset to every company.

Hoping that you will continue to have so excellent staff, I wish you a very successful business and remain with

Best regards,
Ms Dijana Likic
International Projects Manager
The Dubai World Trade Centre
P. O. BOX 9292
Dubai, United Arab Emirates

 

From: Chatherine Bruce
Subject: Hello

My name is Catherine Bruce and this will be the third year that I have used Southtravels to book my holiday to Dubai. I just wanted to write to you both to compliment one of your staff, Perveen, who works in your reservations department. She has dealt with me and my holiday requests for the last three years and never fails to be quick, helpful, polite and efficient.

Please pass on my thanks to her and your team.

Many thanks,
Catherine Bruce

 

From: Gregory Kacherovich
Subject: Service

Dear SouthTravels,

Hi Cris, In response to the service I am now receiving from your company, I would like to commend Ms. Cris for her outstanding customer care and continual assistance beyond the call of duty. I have used SouthTravels many times when processing visas for relatives visiting the UAE and of all the times I have used this service, she is the only one who has taken time out to clarify step by step instructions. She is generously kind, gracious and patient and one finds such exceptional service rarely.

I hope she is well looked after as she is a definite asset.

Thank you for your hard work,
Taryn Taylor

 

From: Philipp Luehrs

Dear SouthTravels,

I wish to thank Ms. Saima from the SouthTravels team for being efficient in communication and in making arrangements for our short trip to the U.A.E.

I'm living in the Middle East since 6 years and as such I am not spoiled from receiving first class service. It is a pleasure to see that dealing with your company makes a difference!

Philipp Luehrs
Qatar


From: Boris & Magdalena

Dear SouthTravels,

Hello Ann, Thank you for your help in booking our holiday and wedding in Mauritius!
Our trip was amazing!

You did an excellent job, organizing not only the hotel reservation but all of the wedding formalities.

It have been a pleasure doing business with SouthTravels - very quick response and efficient service. We will definitely recommend SouthTravels.


Boris & Magdalena

 

From: Hirose Miki
To: Shahida


Dear Shahida,

Thank you very much for your call to Dubai. I as well as my wife were very impressed with your great help.
To tell the truth, I didn't expect your help after my going to Dubai. I have used many travel-agencies for these years,
but almost all of them were UN-helpful after paying money... You were not the same as such agencies, so we are very glad.

Dubai was a great city! And Jumeirah Beach Hotel was great, too. My family became a fan of Dubai, the hotel and you.
When we go to Dubai or other countries in Mid-east, we will absolutely use SouthTravels service!!!

Thank you for your warmful help.
We can't forget your calling.

P.S. Your voice was very young and clear. My wife got your call at first, so she was very suspicious to me :)

 

From: Richard & Gillian Lee
Subject: Our Holiday

Hi Sajida,

This is just to say thanks for the arrangements you made for us on our recent trip to Dubai, I must say that we both had a fantastic time, in fact it was so different than the last time we we visited Dubai.

My wife felt very special on our Dinner trip down the creek, the service from hotel & return was just great, and the evening was just so romantic. We talked to your colleague in the car informs me that you are going to open an office maybe in London or somewhere in England and I`me sure that would be very good as I intend to travel again to the far east in the future and would not hesitate to arrange my booking again through SouthTravels.

Once again thanks for your time, and hope to contact you again in the future

Very Best Wishes Richard & Gillian Lee

 

From: Rehaz Golamnobee
Subject: My Feedback!!!


Hello Beberlie

I had quite a nice time in Dubai ! I am back in the UK now.

I did not have any problem at the immigration/passport control in Dubai
- I just showed them my visa that I had printed.

The hotel was ok (although breakfast could have been better); the room was very nice. Other food (lunch) was nice.

Thank you for your services - You have been very professional in everything and credit to you.

I will recommend you and SouthTravels to anyone going to Dubai !

I intend to go to Dubai again sometime - this time with my family and when it is less hot in Dubai.

Bye and thanks again
Rehaz

 

From: Betsy Beamon

Dear SouthTravels,

Hi Zuleka, I just want to thank you so much for your wonderful service to me. You have been so kind and patient and I love the hotel where I am now! Thank you, thank you, thank you!!!!!! I received the voucher for the desert tour this morning. I tried to call you back yesterday but I could not get an outside line for some reason. Using a telephone in a foreign country seems to be a great challenge for me. I am looking forward to my tour because it has always been a dream of mine to ride a camel! Funny, what dreams we have.

Anyway, I do not want to take more of your time, but I did want to tell you how much I truly appreciate all you have done for me.

God Bless You!

Sincerely,

Betsy Beamon
Director, Women of Hope Project
Kabul, Afghanistan

 

From: Gregory Kacherovich
Subject: Service

Dear Sir,

I'd like to praise here Ms. Beenish Ali for a wonderful service, patience and attentiveness with which she handled my request for a hotel reservation and responded to every question and need I had over a few weeks of continuous e-mailing.


Thank you,

Gregory Kacherovich
Norwalk, CT - USA

 

From: Amjad Shorrab
To: Ambreen
Subject: For Future Assistance


Dear Ambreen

I came before yesterday from Syria, it was nice trip, thanks a lot for your assistance, all the hotels you selected to me were great, i did not face any problem in the booking, i really appreciate your support in finalizing all my bookings in a very short time , in my next vacation i will not hesitate to book through you.

With my best regards

Amjad Shorrab

 

From: Lin and John Simpson

Dear SouthTravels,

Ms Aliya did a wonderful job of getting reservations for us at the Gardemoen airport Radisson in Oslo Norway. She was a life saver for us as we had our trip all planned and suddenly realized we had not booked the hotel the night before we flew out. We are deeply appreciative of all of her hard work.

Lin and John Simpson


From: Zahid W. Butt

Dear SouthTravels,

Hi Muddasar, Thank you very much dear. We have just boarded the plane on our way to Dxb. I appreciate all your good work despite we being quite bothersome for you. Our travel has been quite a joy because of your response and excellent service.

Thank you and my very best regards.
Zahid W. Butt

 

From: Neil Folgate
Subject: Customer Service

Dear Perveen,

Once again many thanks for all of your help and I look forward to doing business with you and your company again, and I shall certainly recommend Southtravels to all of my friends etc. You have made the experience of finding accommodation for all of us nice and simple.

Sincerely,

Neil Folgate

From: Jan Steenbergen
To: Shahida


Hallo Mrs. Shahida

Thank you for recommending the Westin Dragonara Resort on Malta. We had a very good time there.
I will contact you for our next holiday.

Regards
Jan Peter Steenbergen

 

From: Elaine Sham
Subject: Re: PREPAID VOUCHER
To: stefany@southtravels.com


Dear Ms Stefany,

I have in hand the confirmation voucher for my night's stay at Sofitel City Centre Hotel.
Once again , thank you for an efficient service. I shall not hesitate to recommend SouthTravels.

Kind regards,
Elaine Sham

 

From: samsoodeen emambux
Subject: Re: Thanks


Attn Miss Shahida

We arrived mauritius safely,me and benazir.mr.samsoodeen gone to Jakartha direct from Dubai on business so we thanking you for your nice welcome ,we enjoy a lot in the cruise send our rgds to mr subir,

Thks n rgds
Samsoodeen Emambux

 

From: Harald Millenkovics
To: Faye
Subject: Thank You!!!

Dear Faye,

I wanna say thank you very much, everything was perfect!!!!!! That was a great holiday and I got more than I expected!!
The Hotel and service was really great..

Thank you again and we will come back for our next trip!!

Mit freundlichen Grüßen
Best regards

Harald Millenkovics
International Regional Manager

 

From: Valentina Egerton
To: Faye of SouthTravels.com - Excellent Service


Dear Faye,

I must compliment you as a very hard working person & I will definitely look at your website for any future travel.

All the best & regards.
Valentina Egerton

 

From: Philip

Dear SouthTravels,

Hi Jona ...we had a wonderful time at Indian Resort in Mauritius. The hotel was excellent, and we would highly recommend it. We felt that while more expensive than what we are used to, we got good value for the money, and they agreed to give us a sea-view family room when we arrived, instead of garden-view. I would stay there again in future. We also like the look of Preskil resort, near the airport and Blue Bay - wee might look into that with you for next time.

I enjoyed dealing with you, and we are always on the look out for a good agent with good travel opportunities, so if it is alright with you, I may continue to deal with you in future when we are trying to make travel arrangements.

In fact, we would like to do a Tanzania safari to the Serengeti, Ngorogoro Crater and the Lake, from March 26 to April 2, for the Wildebeast migration, so I was wondering if you have a good recommendation and deal for a week package that let's us (2 adults, and two children) tour those sites, with good safari camps. Please let me know. Thanks!

Philip


From: Walidkthir
Subject: ACKNOWLEDGMENT


Dear Perveen

Thank u very much for ur kind service rendered to me while reserving for sofetil hotel ..... ur kindness has encourged me to continue dealing with ur repected company in the future ..... please convey my best regards to ur management .....wish u all the best

Walid Alkathir
Administration Manager (Saudi Cement Company)

 

From: Petronella
Subject: Honey Moon July 2004

My husband had a surprise honeymoon. And I was surprised! Kuramathi Island was just wonderfull. We were there for 12 day's....and it was worth traveling so far straight after our wedding day.

The people who work at the island are so friendly and helpfull....and the food is just amazing.

If I could go back: I will pack today and leave with the first flight I can get......not to forget: with my husband of course.

Well, if you (guests)don't know yet where to go for honeymoon or just a nice holiday: I reconmend Kuramathi Island....

Petronella

 

From: Juliana Carson
Subject: Filitheyo Island Resort


Just wanted to say that we have jsut been to Filitheyo Island for a week - and we had the most magnificent time !!! It is somewhere where i will definilty go again as i am sure no where else will compare. we went for a week - i could have stayed longer. We took a superior room - which led onto our own beautiful beach. We took my son with - and as confusing as it is as to wheter kids are welcome or not - as in some sites - it is an exclusive resort - it others it is a family resort. My son - age 6 had a ball. There are no facilites for children - no babysitting, no play things - no other childern - but we spent one of the best weeks of our lives there - the staff were fantastic with him - the staff in general were great - the food was brilliant - the setting fantastic - the Diving was out of this world - and more importantly - the diving facilities - equipment and staff were increadible - the safety, the efficiency, the whole show. The snorkling was amazing - with the reef being so close to the resort - we snorkeled at least twice a day - and the sea is so calm within the attol that my little boy just adored it too. the excursions were great - well organised, efficient and fun, in fact - there is not one thing that i could say other than the fact that it was stunning. we had two full days of rain - but it was warm and didnt stop us doing anything. The serenity, the setting, the beauty of the island itslef - overshadowed those two days - and the rest of the time we were there - the weather was perfect. They sprayed the island daily for mosquitos - so there was not a problem with that. Honestly - it was an increadible place - somewhere to escape to - no glitz, no entertainment, no ra-ra of a club Med or anything, no pressure, everything is rustic, simple, elegant, uncluttered, natural, serene and beautiful.

Juliana Carson


From: Amna Al Ameri
Subject: Nice Website


I like your web site because it is well organized well done.

Amna Al Ameri

 

From: Engraved Signs
Subject: Informative Website


I was surfing along and came across your website.I just wanted to say that this is a very useful site, it is user friendly and also very informative.

Greetings from Engraved Signs,UK

 

From: Babar
Subject: Complements


i just surfing and there i found your website,its too informative and easy to pick any hotel in world, especially in Pakistan,I am frequent traveller regarding my business. Now its very easy for myself to search and book a hotel..thanks southtravel.com i really impressed.

Regards,
Babar

 

From: Miki Suzuki
Subject: Comment on Travel Arrangement


Dear Mr. Imran,

Firstly, we would like to take this opportunity to thank you for all of your arrangements for our Pakistan Trip. Everything was nicely and perfectly arranged and our stay in Karachi was just great without wasting any time.

We would like to ask your help for our future trip plans as well!

Thank you again and regards,
Miki Suzuki
Providence Kobe Co., Ltd

 

From: Tali Emodi
Location: Israel
Subject: Visit to Filitheyo Island Resort, Maldives


Dear Ms. Seema
I would like to thank you for coordinating all our visit to the Maldives so well. Everything went as planned, with excellent service, excellent choice of hotel and very good food, atmosphere etc. Thanks again for everything,

Tali Emodi

 

From: Aamir
Subject: Thank You


Dear Ms Rashida,

I am sending this email to personally thank you for ensuring that all my hotel reservations during my stay in Pakistan were hassle free after the initial misunderstanding at the Hotel Ambassador Lahore. Also in this respect I would like to thank both yourself and Mr Saeed in the prompt and efficient manner the misunderstanding was resolved.

I would have no hesitation in recommending Southtravels to any person(s) requiring to book hotel accomdation in Pakistan or elsewhere.

Thanking you for your assistance.

Kind regards,

Aamir

 

From: Saeed Seyfaie
Subject: Wonderful service


I'd some guests from europe and far east. my friends gave me several times their thanks for my perfect programming their travel to UAE and of course your wondeful services.

Saeed Seyfaie

 

From: Steve Le Roux
Subject: User Friendly Website


I must comment on the user friendliness of the website you host, it is practical and simple. I have saved your page to favorites for future Dubai bookings with your company.

Well Done!!

Stefe Le Roux

 

From: Lyle Ozzie Herrera Libuit
Subject: Mabuhay!


Greetings to the South Travels!!!

I have personally made this mail to THANK YOU for the work you've done... booking the tours ... and hotel...etc. You really are the best. Thumbs up!!!

Keep up the good work.
Lyle Ozzie Herrera Libuit

 

From: Saima Jawaid
Subject: Great Job


Great Job !

I have been going through your website and was amazed how systemically the organization is being run. Quite impressed by the guestbook entries. I have yet to make a deal with your company...but certainly hope that the expereince will be great. Thanks in advance :)

Saima Jawaid

 

From: Rodolfos
Subject: Travel of Mexican


Hi...
This is just to say thanks for the arrangements you made for us on our recent trip to Dubai, I must say that we both had a fantastic time, in fact it was so different than the last time we we visited Dubai.

My wife felt very special on our Dinner trip down the creek, the service from hotel & return was just great, and the evening was just so romantic. We talked to your colleague in the car informs me that you are going to open an office maybe in London or somewhere in England and I`me sure that would be very good as I intend to travel again to the far east in the future and would not hesitate to arrange my booking again through SouthTravels.

Once again thanks for your time, and hope to contact you again in the future.

Rodolfos

 

From: Dr. KD Wilcox


Dear SouthTravels,

Hi Ms Afshan, I just received the voucher and cannot thank you more than enough. You have been so quick in getting this done and I greatly appreciate all your help. Again, southtravels has been so helpful in fulfilling our travel needs. I will be using you again probably within the next day or so.

With warm regards,

Dr. KD Wilcox

 

From: Umar Khan


Dear SouthTravels,

Hi Dolly, just got back from my trip and everything went very smoothly. I wanted to thank you. I will definitly refer your company to my friends and family.

Umar Khan

 

From: Gulnara


Dear SouthTravels,

I would like to compliment your staff on the excellent services. I would like to thank personally Ms Jona for the professionalism and patience in arranging and booking me and my son into another hotel and Mr Sultan for personal assistance with checking in. We have had a successful holiday and it would not have been possible without the effort of your friendly staff. I will definitely use your services again and will recommend your site to my friends and colleagues.

Many Thanks,
Gulnara

 

From: Alex Wakenshaw

Dear SouthTravels,

Hi Diana, I have successfully booked the hotel.

Thank you so much for prompt action and assistance on this matter. I will recommend your services to my work colleagues.

Best wishes,

Alex Wakenshaw

 

From: Erdenechimeg


Dear SouthTravels,

Hi Jebsen, You are very kind the best adviser in the SOUTHTRAVELS....

Regards,
Erdenechimeg

 

From: Phiroze Panthaki


Dear SouthTravels,

Hi Ms Naida', This letter is to thank you for the arrangements made by you and enabling me to have a lovely stay in Italy. Thank you ever so much, will be in touch with you for my further travels.

Thanks Again,
Phiroze Panthaki

 

From: Bill

Dear SouthTravels,

Hi Diana, I have received and printed the hotel voucher.

Thank you for your help, you are the perfect travel agent to work with. Exemplary, right on top of things. Because of that I will return to you with my bookings, large or small.

Kind regards,

Bill

 

From: Flavio Poggi

Dear SouthTravels,

Hi Faye!!! I would like to thank you very very much for the job you did for us about our trip to Mauritius. Everything was fine and good coordinated, well done!!

The last holyday is right ended and we are planning the next one, maybe can you help us again. We would like to visit the Hymalayan Plateau (Tibet + Nepal) on the next august, about 2 weeks...

Thanks Again,
Flavio Poggi

 

From: James C. Burks, Jr.

Dear SouthTravels,

Thank you Ms. Diana, I sent a correction for the stay and will go ahead and make and pay for the reservations you have suggested. I really appreciate the way you have responded and rest assured that I will in the near future be utilizing your services again. When I am ready to make my reservations will I be able to contact you directly?

Once again thank you.

Mr. James C. Burks, Jr.
IT Network Operations
Camp Anaconda, Iraq

 

From: Dennis

Dear SouthTravels,

Hi Jasper, Thank you so much for your e-mail. Thanks to your help, the trip went very well. After arriving in Cape Verde at 2:00am, I was promptly greeted by someone from the hotel and taken to a shuttle to the hotel. I then checked in with no problem.

Cape Verde is a very interesting place to visit. In case other clients of yours ask about this, I'll tell you my thoughts. The tourism infrastructure there is at its very infancy. Other than a few resorts, there isn't too much to do there other than enjoy their beautiful beaches. I did take a day trip to another island (Boavista) which made me feel that I was in the heart of Africa. The terrain was similar to that of the Sahara and riding through the island on the back of a pickup truck made me feel that I was really experiencing Africa. ...

Thanks again for your help! I took a few pictures and will send you some when I get them online.

Thanks,
Dennis

 

From: Cecilia Nordstrom

Dear SouthTravels,

Hi Saima, thanks a lot for all the help with our trip to Ajman. Everything worked out very well and we are very satisfied with the trip. We ended up getting a car from Avis, good service, good car and a good price.

I have recommended you to people that want's to go to Dubai so perhaps you get more customers from here. If I decide to go back to Ajman I for sure will contact you again. Our daughter, Susanna, will work at Kempinski Ajman until July so if I decide to come back I'll write you.

Regards,
Cecilia

 

From: Sharon Teklu

Dear SouthTravels,

Hi Jasper, Thank you so much, I did received the voucher in good order. I do thank you for all the assistance in this matter, your prompt reply and the service that you provide is appreciated. Looking forward to dealing with you in the near future.

Warmly,
Sharon Tekl

 

From: Judith Weidemann

Dear SouthTravels,

Hi Saima, I would like to congratulate South Travels, and in particular, Saima, with whom I have been dealing, not only for her excellent service, but providing us with an amazing hotel at our budget price. Thank you and keep up the good work. I will definitely use you again and will gladly recommend you to friends and colleagues.

Warm Regards,

Judith Weidemann

 

From: Don Wood

Dear SouthTravels,

Hi Marilyn, I received the hotel voucher you attached in your last message. Thank you for your assistance. Also - the room you booked for me in Buenos Aires in February was perfect. Your assistance is greatly appreciated.

I am giving my friends your website address. Your company has the best hotel prices I've found on the internet by far.

Regards,
Don Wood

 

From: Carolyn and Albert Chew

Dear SouthTravels,

Hello Jasper, We returned from our trip a couple of hours ago (from Hong Kong). We had a great time during our time at Ayers Rock (thanks to your efforts) and on our cruise from Sydney to Hong Kong. We spent about a week in Taiwan and in Hong Kong after the cruise.


We're pretty tired, but I wanted to thank you for your help while we were planning our trip to Ayers Rock. It was truly an exciting experience, and we're so glad that we were able to see this mystical location.

Thank you again for your help!

Carolyn and Albert chew

 

From: Anne & Glen Housden

Dear SouthTravels,

Hi Dolly,I wish to advise that I have paid by my visa card for the accomodation. I would like to take this opportunity to thank you for your most efficent and friendly manner in our dealings with you. Our travel agent tried to discourage us using the internet to make our booking, and told us that we may not have accomodation when we arrrive. I think she was upset that I was able to do this without going through her. It will give us great pleasure to prove her wrong.

We wish your country every success in competing in the Commonwealth Games that are due to start here soon.

Once again thank you dolly for your most friendly & efficient service that you have provided to us and would have no hesitation in recommending your agency to anyone.

Kind Regards,

Anne & Glen Housden

 

From: Jork Sellschopp, Ph.D.

Dear SouthTravels,

Hi Ms Dizon and thank you for your note. I returned from Swaziland last Saturday, and I can only give you my most positive comments about the Mountain Inn Hotel. My stay there allowed me to complete my consulting assignment to the satisfaction of all concerned. I even was able to hold a workshop for 70 participants right on the premises. Halfway through my stay, my wife came to visit, and we were able to spend a few "touristy" days together.

A special charm of the hotel, besides its spectacular location and view, consists in the fact that it is family-run. The owner and his entire family take an active part in making the guests, especially the long-term ones like myself, feel at home and well taken care of.

I'd gladly recommend the Mountain Inn at Mbabane to any traveler, on business or holiday. I am still amazed at globalization, though, which let me book a hotel in Sothern Africa through your office in the Philippines.

Yours very sincerely,

Jork Sellschopp, Ph.D.
Berlin, Germany

 

From: Ally Pender

Dear SouthTravels,

Hi Perveen, I hope you are doing good.

Just a quick note to let you know that we arrived home safely and we wish to thank you for arranging such wonderful accomodation at Mina A' Salam. I would like to contact you again for travel and adventure options if we are fortunate enough to return to Dubai and we would certainly recommed you and your company services to our friends and family.

Kind Regards,

Ally Pender

 

From: Sarah M.

Dear SouthTravels,

Hi Jur, many thanks for organizing this for Sava. Once again you and your team at South Travel have done a wonderful job! Have a nice weekend.

Kind regards,
Sarah M.

 

From: Kirill Prokopyev

Dear SouthTravels,

Thank you Ms. Jebsen Lim, I really like to work with you. You are always ready to offer different options - This is very important in this business.

Kirill Prokopyev

 

From: Monika H.

Dear SouthTravels,

Hi Aamir, Thank you very much for your quick help. I was really impressed with your service and will definitely recommend it to my colleagues as well.

With all my best.
Monika H.

 

From: Debbie Baker

Dear SouthTravels,

Hello Zuleka, I wish to thank you for your excellent service and your help in particular in organizing a speedy reservation for me.

Very best wishes,
Debbie Baker

 

From: Chris Stokes

Dear SouthTravels,

Hi Ms Saima, My wife and I would just like to say how much we enjoyed our Dubai holiday at the Royal Meriden Hotel that we booked through you. Everything went very smoothly and we will most certainly remember your company the next time we are planning any trip away.

Regards……..Chris Stokes

 

From: B Deacon

Dear SouthTravels,

I have booked up to go to the Maldives, I have searched the internet for weeks now and pictures have been somewhat limited, until I came to your website, I know am really excited as I now know what to fully expect, I even found out on your website that there are submarine excersions !! Cant find that listed any where else on the net - superb.
Will definately be visiting your web address again in the future - also recommend to my friends.
KEEP UP THE GOOD WORK.

B Deacon
Tamworth Staff UK

 

From: Tekia Walden

Dear SouthTravels,

Hi Beberlie. It's Tekia Walden again, you booked my room for me 2 days ago. I just want to take this time to thank you for the wonderful service that you provided me. You are so awesome. I was wondering if you could help out a friend of mine with his booking and confirmation as well....

I thank you very kindly for your help. Please contact us as soon as you can. We thank you from the bottom of our hearts.

Have a blessed day.

Regards ,
Tekia Walden

 

From: Pravin S.

Dear SouthTravels

Thank you so much Aamir. Everything is in order. We really appreciate your service. We are very happy to get everything booked through you (South Travels).

I have already submitted my survey. Will send good comments about you on Tripadvisor as well. Will get in touch with you before and/or once we land in Dubai for any travel related questions.

If possible, will try to meet you in person in Dubai to say "Thank you for your services!"

Regards,
Pravin S.

 

From: Phil Rutherford

Dear SouthTravels,

Hi Ms Daphne, thank you very much for all of your hard work in organising my recent trip to Tehran. The hotel you recommended (the Kowsar) was very good for a short stay and truly reflected a Persian spirit. On my next trip, when I will be bringing my wife, I intend staying there.

For the remainder of the trip, however, the Hotel Homa which you made arrangements for me with was excellent and I would strongly recommend it to any traveller. It is less than 20 minutes to the centre of Tehran and presents every facility that a traveller could ask for: Very friendly staff, a fine room service menu, and excellent facilities. It truly is an international class hotel.

Thank you for your assistance again and please be assured that South Travels is now our travel agency.

Regards,
Phil Rutherford
Australia

 

From: Ajmal Amin

Dear SouthTravels,

Hi Ms Rabia, I have a great smile on my face due to the confirmation. Thanks to your great efforts, all is left is to check in and go for a swim followed by lots of outings. i have received the confirmation in good order, i have taken a print out aswell. however kindly forward me any reacreational packages that you may have which i can avail during my stay.

I'm looking forward to a great stay filled with lots of fun and more fun :)

Thanks again for ur help, u've been most helpful

With my most best and dearest regards !
Ajmal Amin

 

From: Claribel Estrella

Dear SouthTravels,

Mr. Jasper, I'm happy to share with you that my family and I had a wonderful vacation in the Dominican Republic.

Thank God we had a good time at Hamaca By Hilton Resort and returned safely to our home in New York. We relaxed and enjoyed the beach, pool and the good weather. Everything in the hotel was fine, no problems at all...

Thank you for working with me the past few months to ensure that my family vacation went as planned, and for your patience during the time I wasn't sure if I could take the vacation.

It was a pleasure working with South Travels to book my family vacation, and with an agent as courteous and professional as you. May God bless you and give you health.

I look forward to booking future family vacations with South Travels.

Thanks again.

Claribel Estrella

 

From: Teresa Antoine

Dear SouthTravels,

Hi Ann, I thought I'd take the opportunity to say thank you so much for rearranging my "Panaromic Cruise" from the 24th to the 28th July. My husband and I had a fantastic night that was well worth it. I'm even more grateful as I know it's clearly stated in your policy that no refund or rescheduling is offered by SouthTravels.

My family and I had a packed week in Dubai and as it was also my birthday I got completely caught up and overwhelmed by our daily schedules, hence why I made the mistake. Anyway, thanks again and I'll definitely be using your company again and also recommending you - not just because of the rescheduling but also because all the events were good value for money.

All the best,
Teresa Antoine

 

From: Lida Shafaghat

Dear SouthTravels,

Hello Perveen, Thank you very much indeed for all your help and efficient services during my stay in Dubai with several extensions needed. Your good and quick services made the situation easier for me. I am the most thankful.


Best regards,
Lida Shafaghat

 

From: Debbie

Dear SouthTravels,

Hi there Preveen, I would just like to thank you very much for arranging our holiday. We arrived back last night after a much enjoyed week in Dubai.

I really appreciate all your assistance in making it happen.

Kind regards
Debbie

 

From: Nestor J. Nalywayko

Dear SouthTravels,

Hi Ms Beberlie, many thanks for your prompt reply and I confirm receipt of the prepaid voucher.

Please allow me to take this opportunity to thank and commend you on your prompt, efficient, courteous and professional manner in dealing with this reservation.

It has been a pleasure dealing with you and I most certainly look forward to making my future travel arrangements with you. Also, I would ask that you forward a copy of this communication to your Manager so that he/she is informed of my utmost satisfaction with your efforts in this regard.

Sincerely,
Nestor J. Nalywayko

 

From: Robert Godfrey

Dear SouthTravels,

Hello Rabia, I just wanted to email you to say what a lovely trip we had last Monday. Both my wife and I thoroughly enjoyed the trip, particularly the visit to the wadi and lunch at the Hatta Fort Hotel.

Please find attached a photo taken during the tour. You can use it if you wish to promote this excellent tour

many thanks and kind regards,

Robert Godfrey

 

From: Mareejoseph Gittany

Dear SouthTravels,

Thank you very much Fatema. You have been fantastic. I am certainly going to book through your agency again in the future due to your professionalism and excellent service.

You are an asset to South Travels. Well done Fatema!!!!!!

Mareejoseph Gittany

 

From: John and Lianne

Dear SouthTravels,

Hello Kristine, We just came back from the Phillipines, Everything was perfect organized by you. Thank you.

Greetings John and Lianne from the Netherlands.

 

From: Lovel

Dear SouthTravels,

Hi Aliya, Thanks for the great accomodation.

I recommended Regent Plaza Hotel & Convention to my friends when they are planning to take an exam in Karachi. Thanks also for the help in arranging my bookings. Your travel agency did a great job. It's a hassle free trip, in fact I'm happy to tell you that I passed my exam. I recommend your agency too to my friends.

More power & keep up the good work.

Lovel

 

From: Malcolm

Dear SouthTravels,

Hi Ms Nasira, I found your booking service to be very efficient and you, in particular, were very helpful to me and you responded quickly and accurately to my questions. My stay in Seychelles was most enjoyable and trouble-free - everything went smoothly thanks to your arrangements.

I would definitely recommend your company to my friends and work colleagues and I would of course consider using your service if I am travelling again in the future.

Regards,
Malcolm

 

From: Bertrand P. Caronan

Dear SouthTravels,

Good afternoon Miss Fatema, just would like to thank you for the assistance you have extended me the last time. My wife and I had a great weekend at Radisson SAS, it made our wedding anniversary more memorable. The hotel staffs there were very friendly and they even helped me out in giving a surprise for my wife. I would like to recommend this hotel and true to its billing, indeed it was the hotel of the month in Sharjah . Keep it up, more power to Southtravels.com and its cheap rates!!!

Attached some pics of one happy-satisfied customer.

Regards,
Bertrand P. Caronan

 

From: Artak Vardanyan

Dear SouthTravels,

Thank you Ms. Dizon. I highly appreciate your kindest assistance. From now on, I will be doing my future hotel reservations for Dubai (and not only Dubai) with Southtravels only. You guys are real professionals.

Have a very nice day.

Best regards,
Artak Vardanyan

 

From: Lydia Balaopulos

Dear SouthTravels,

Hello Saima, fisrt I would like to apologize for the late reply. I was on a business trip and just came back yesterday. I would also like to thank you once again for your very professional and friendly approach and for helping me to book the chosen by me hotels.

I will always consider your agency for any further booking (private or business) to Dubai. By the way (I also recommended your agency to a friend of mine – I am not sure whether they already approached you or not).

One again, thank you very much and all the best.


Best regards
Lydia Balaopulos

 

From: Sasha Pancholi

Dear SouthTravels,

Please add me email to mailing list. Thank you for all the great services and pricing to help us with an excellent trip. We thoroughly enjoyed ourselves.

Sasha Pancholi
USA

 

From: Maureen Doctrove

Dear SouthTravels,

Hi Perveen, I have received the prepaid voucher for the hotel, Le Royal Meridien Jumeirah Beach Resort and Spa. Thank you very much. I have been very impressed with your professionalism and I shall definitely contact you again and recommend you to my friends.

Regards,
Maureen Doctrove

 

From: Mark Steggall

Dear SouthTravels,

I would like to express my thanks for the excellent way my booking was handled
by Ms Beenish. It became very complicated and she dealt with it in a very
helpful and positive way.

I look forward to arranging further bookings with you in future.

Thank you.
Mark Steggall

 

From: Lucie Laroche

Dear SouthTravels,

Excellent Service! Just a short note to let you know that I received an excellent service from Ms Saima Reservation agent last week. I am leaving tomorrow on a business trip and I needed some info for a booking I had made online. I called from HK but Ms Saima was out of office. I left the message to one of her colleagues and she took care of everything within a few hours once she came back to office. I was very pleased. Thanks so much!

Regards,
Lucie Laroche

 

From: Mark Steggall and family

Dear SouthTravels,

We are just back from our trip, and I have to say it was wonderful! Everything
worked out perfectly and we were looked after extremely well. I met Mr Fred who
was also very helpful and ensuring all was running well.

Thank you again for your hard work that made it such a good holidy for us.
I look forward to being in contact with you again soon Beenish, when i book my
next trip.

Kind Regards
Mark Steggall and family

 

From: Dodevska Slavica

Dear SouthTravels,

Good morning Ms.Fatema, I would like to express my gratitude for the wonderful arrangement
of our trip to Dubai.... I will always use any possibility to engage you as my travel agent and
will be delighted to highly recommend you to all my friends and colleagues...

Best Regards.

DODEVSKA Slavica
Assistant Civilian Personnel Officer
ISAF HQ, Kabul

 

From: Sanja Khan

Dear SouthTravels,

Hello Alan, I would like to appreciate your service and professional sales skills, i am really happy to deal with you, i think you should forward this email to your superiors as your appreciation.

Thanks,

Sanija . Khan

 

From: Brett Amos

Dear SouthTravels,

Hi Sheila, I am back in NZ now and just wanted to say thank you to you for all of your help and assistance.

Working where we were in Iraq it is very hard to book anything and you made it so much easier.

The Hotel that you booked us into was fantastic. The staff could not have been more helpfull and friendly. They made you feel like family.

We went on the Desert Safari and that was great too.

Thanks again!

Regards,
Brett AMOS

P.S Do you deal in Hotels in other Countries as I would rather deal through you again in the future?

 

From: Sandra Burger

Dear SouthTravels,

Att : The Manager

I would just like to advise you of your staff members wonderful service. She is fantastic.
I was not a very easy customer and she was still polite, efficient, quick and most helpful.
Because of her I will be using your services again.

I sincerely hope you will take this into consideration and reward her accordingly.

Best Regards

Sandra Burger
Al Masaood Group

 

From: Lee Berkett

Dear SouthTravels,

Hello Ms Beenish, Seasons greetings from New Zealand. My friends and I did so very much enjoy our trip to Croatia and the cruise in September. Thank you for all of your help in organizing it. We have highly recommended it to friends.

Very Best Wishes
Lee Berkett

 

From: Hennie van den Berg

Dear SouthTravels,

To the General Manager:

I don't know if all your staff are of the same high standard, but I have to
tell you of outstanding service received from Ms Wilsan. She has assisted
me now on 2 occasions, through bookings, cancellations, refunds, visa
application, and especially this week I made her run with a lot of
problems. She dealt with them all professionally and efficiently.

She helped us get an urgent visa for my mother-in-law from South Africa,
after an application in Abu Dhabi was rejected. She was very quick, did the
necessary, and ensured the best application possible, by insisting on a
better quality passport photo, with successful result.
And on top she got me my refund for an earlier problem which was partly my
own problem. She is a star, and I will insist on her assistance whenever I
deal with Souttravels!!

I was a difficult customer, and she has turned me into a Southtravels-fan.

Keep it up!!
Regards,

Hennie van den Berg CNE/53
Engineering Contracts Department

 

From: Vache Terteryan

Dear SouthTravels,

Mr.Arfan, Yesterday we came back from Dubai and we would once again to thank you for the support. Everything was excellent. In case we are again in Dubai we will use the service of South Travels &Tourism.

With best regards,
Vache Terteryan

 

From: Ryan Smith

Dear SouthTravels,

Hi Mr Naseer, I would just like to take 5 minutes to pass on my praise for Naida. naida@southtravels.com.

On more than one occasion she has gone out of her way and beyond the call of duty to assist me and provide exceptional and professional service. She is friendly and accommodating.

She is an asset to South Travel and I trust her efforts do not go unnoticed.

Many thanks and regards,
Ryan Smith


From: Sharon

Dear SouthTravels,

Ms Tina gave me the greatest service, was patient and did her best finding us what we needed.

I would like to express my gratitude and thank her for the good service.

Thank You,
Sharon

 

From: Marlon Mendoza

Dear SouthTravels,

Hi Sheila, We're back in Doha since last night. We should have stayed longer if not for schedule conflicts back here.

Anyways, my family and I wish to extend our most sincere and deepest appreciation for your unwavering assistance during our wonderful 5-day stay in Dubai filled with highly enjoyable tours! Hope to be there again next year! :)

Thank you and kind regards,

Marlon Mendoza
Doha, Qatar

 

From: Shaikh Rahman
Subject: Best Service by SouthTravels

Dear SouthTravels,

We booked our hotel through you and got best service and we are very happy and I am visiting again and will be in touch with you again for best service you provide.

Thanks,
Shaikh Rahman
Royal Travel, Saudi Cultural Office
London

 

From: Bindu

Dear SouthTravels,

Thank You Perveen, we just returned from Dubai and our stay at Sheraton four points was very good.

Thank you for your excellent customer service and assistance.

Regards,
Bindu

 

From: Kirit Shah

Dear SouthTravels,

This is an amazing website full of information for the new and old residents of UAE. My personal congratulations to you all and hope to use your service in future.

Regards,
Kirit Shah

 

From: Saeed Ikramullah

Dear SouthTravels,

Hi Beenish, I confirm with thanks receiving all three prepaid hotel vouchers. The bookings are as per my requirements and I have printed the vouchers for my record.

Appreciate your service as always and hope to continue this relationship in future as well. You will appreciate that I referred my brother in law Mr. Shahzad Khan to South travels and tours as I have always experienced very good service. I would recommend South travels to everyone I know for their travel arrangements. You are the star of South Travels!

Regards,
Saeed Ikramullah

 

From: Luann Bannister

Dear SouthTravels,

Hello Catherine, We have been back from our holiday for two weeks now so I appologize for taking so long to send you a thank you note. Our holiday was the most spectacular holiday that we have ever been on. We have travelled pretty much the whole world and have never gone back to the same place twice but Colombia was so spectacular that we plan on going back next year. I want to thank you very much for all the work that you did for us. The resort was wonderful and our villa was absolutly perfect. The staff was the best and everyone made us feel very welcome. I myself used to be a travel agent and I have definetly spread the word about how helpful you were and what a wonderful holiday we had.

Thank you again for all your hard work and I will definitly refer you to everyone I know.

Sincerely,
Luann Bannister

 

From: Carl

Dear SouthTravels,

Hi Perveen, Just wanted to thank you for your outstanding service. The coach driver and tour guide were extremely friendly and informative. The coach was on time and very clean .

I will recommend your company to all visitors from South Africa.

Thanks once again.

Carl

 

From: Claudie Almairac

Dear SouthTravels,

Good Morning Ms Perveen, I want to say that we are very satisfied about this reservation, we had the very good surprise to be up graded in a suite, we have spent a marvellous week end on the occasion of our 28th wedding birthday!

Thank you very much for everything!
Claudie Almairac

 

From: Joseph Asiedu Asamoah

Dear SouthTravels,

This is to thank your company particularly Ms Janeth for the excellent service received and the patience you had when arranging for my accomodation and tour visit to Seoul-South Korea. I messed up with my first flight and the way I was helped by Ms. Janeth was professional and timely done. More grease to your elbow Ms. Janeth


Kind regards,
Joseph Asiedu Asamoah

 

From: Pinky Makanda

Dear SouthTravels,

Good day Perveen, this is to say thank you a lot for making a booking for us at the Le Royal Meridien Hotel and for your great assistance towards everything we needed with accommodation and trip. We even got a room at the Tower suite and I don’t know how but thank you because our stay at the hotel was indeed wonderful.

We will definitely use your services again in the near future.

Kind Regards
Pinky Makanda

 

From: Bahram

Dear SouthTravels,

Hi Aliya, Well done. In spite of the congress in Istanbul you managed to get us an excellent hotel next to the Hyatt (our first choice, made unattainable by the Congress) at a very good price! Thank you very much for your efforts. Your pleasant approach and proffessionalism made it very easy for us to arrange this holiday. We'll definitely come back to you for other bookings. Thanks again and good luck.

Kind Regards,

Bahram

 

From: Ingvar Ekelund

Dear SouthTravels,

We want to thank Ms. Janeth of South Travels for the exelent help and service we got on our trip to Tanzania. We can strongly recomend everyone to contact South Travel if they want someone who really cares and to get the best of service. Thank's to Ms. Janeth and South Travels once again.

Regards,
Ingvar Ekelund
Sweden

 

From: Arjun Sandhu

Dear SouthTravels,

Alan, You're a star. I can't explain how easy you made it for me. I am fascinated by your service. Thanks for being so prompt. I would highly recommend SouthTravels to people I know.

I will do as required (exit stamp) once I'm back. I'll be back definitely by Monday.

Regards,
Arjun Sandhu

 

From: Shiraz

Dear SouthTravels,

Hi Aliya, Hope you had a great weekend. I think that i have finalized Syria from my side so i guess that everything should be resolved now ( I have vouchers for AMMAN, PETRA, AQABA). I'm still waiting for my confirmations for Lebanon hotels (from Friends, don't worry u don'thave to do this) so hopefully that works out soon. If i need your help with that i will let you know.

I just want to take this opportunity to thank you for your hard work, professionalism and dedication with ensuring that i received the best service from you and your company.

I know that the vacation planning was very complicated and you have done a great job with it (of course with a bit of help from me too :)

Please can you give me your manager's email address so i can inform your company that i am pleased with your service, please feel free to forward this on to Management.

Kind regards
Shiraz

 

From: Natalia Sikalova

Dear Ambreen,

Could you kindly forward this message to your supervisor.

Dear Sir/ Madam,

It was my first time to deal with SouthTravels. Though I read only good reviews about the company, my experience with Ambreen was even better. True to the message on your web-site that you will get back to me, the reply from Ambreen came within 24 hours. During our correspondence she always replied to ALL my questions very fast and in full. Thanks to her, we have now number of hotels booked in India, where we are going for holidays.

I will recommend your site to my friends and also going to use it in future. Thank you.

Regards,

Natalia Sikalova
Conference Typist
Translation and Editorial Section
Division of Conference Services
Nairobi, Kenya


From: Nasreen G.

Dear SouthTravels,

Hi Jona, Thanks for your professionalism, I am well pleased to have chosen South Travel as my brother told me he got excellent service. I must say I am well pleased with your service and happy to have cancelled my previous booking with another hotel.

Thanks for all your help.

Kindest Regards
Nasreen G.

 

From: Ahmad Suliman

Dear SouthTravels,

Hi Jona, hope every thing is alright, First of all I’d like to thank you for your wonderful support in helping me arranging an unforgettable honeymoon < Thailand Malaysia and Maldives > Cinnamon Island was a wonderful choice, nice service, and a beautiful beach (Villas was little bit warm as air-conditions seem to be little bit small). But generally it was good!

Thanks again.

Please pass my respects to Miss Remy for arranging the tickets.

Ahmad Suliman
Engineer - Transmission Planning AUH Technology

 

From: Muhammad Bangash

Dear SouthTravels,

I have been doing online reservation for myself and family for years. Since I discovered your website, my life is much easier. I would like to mention MS. Beenish Ali from Islamabad for her excellent customer service. Way to go!

Regards,
Muhammad Bangash

 

From: Reijo Widerholm

Dear Naseer Ahmed Khan

Last week were in Dubai with my collegue and I was happy to join your team in the City tour. I would like to thank you very interesting and first of all very very professional introduction of your city Dubai.

With out you I think that I would know nothing about the city and te history behind it and also what is the situation today.

I wish you all the best for the future and I think that I was not the only one who had this same feeling.


Personnel Regards,
Ritmeester Cigars part of Group Dannemann
Reijo Widerholm
Duty Free Manager

 

From: Badr Al Saif

Dear SouthTravels,

Hi Marilyn, I really had a fantastic service from sister Marilyn today.

I called Becker Travel, Alpha Tourist and Arab Link but NONE of those travel agencies compared to what Marilyn did to me. First of all, she was willing to help and I thought the reservation was for her friend not for FIRST time customer, this feelings made me so satisfied of the service. Another thing, I asked her some information about the Apartment like, is there free parking? Do the apartment have high speed internet? How much time from the Apartment to the World Trade Center? I got answers in less than 5 mintues, Quick and top quality service. Thaks so much for your service and attuitde.

Keep the good job sister

Badr Al Saif
CEO
SAIF OUD & PERFUME Co.

 

From: Dennis Daly

Dear SouthTravels,

Hello Mr. Jasper, I had a wonderful time in Europe, arriving in Amsterdam on 3 July and leaving on the 19th. I also visited St. Petersburg and Moscow in Russia and Hamburg in Germany. The hotels you recommended were excellent! The hotel in Hamburg was one of the nicest I've ever stayed in and was worth the extra money. The hotel in Amsterdam was also nice and allowed me to work remotely for the two days prior to flying back.

Unfortunately I have no pictures to share as my camera broke while in Australia last month and I had never bothered to replace it. But I have wonderful memories of my trip and that is what really counts.

Are you taking a vacation this summer? If so, where are you going?

Thanks again for making all of these arrangements and following through with all the details. I also appreciate the follow up asking how my trip went. I'm sorry I didn't respond earlier but I was busy at work the last couple of days.

Take care,

Dennis Daly
Integration Research Manager
Factiva (A Dow Jones/ Reuters Company)
Named Most Innovative Company by the 2006 International Business Awards

 
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