| Telecommunications
in Dubai are operated by the Emirates Telecommunications
Corporation (Etisalat) which was founded in September
1976.
Procedure
Telephone services can be obtained by submitting an
application form to Etisalat together with the following
documents:
Business premises lines:
Copy
of the passport of the manager including the residence
visa page (non-GCC applicants only)
Copy of the local sponsor / authorized nominee's passport
and Khulasat al Qaid
Copy of tenancy agreement
Copy of valid trade license
The number of any working telephone at the same premises
(or the nearest one)
The application form for business lines must be signed
by the partner, sponsor or an authorized nominee. In
the case of newly formed companies, Etisalat will accept
the initial approval issues by the DED. Such approval
will allow a new business venture to obtain a fax and
/ or telephone line before the business actually obtains
its trade license from the DED.
Residence lines:
Passport
copy including the residence visa page or naturalization
identification(with the exception of GCC nationals)
Copy of tenancy agreement.
The number of any working telephone at the same premises
(or the nearest one).
A letter of guarantee from a guardian or parent where
the applicant is.
A telephone will be installed within one week if a junction
box is available. Line rentals are charged at Dh.45
per quarter, payable in advance.
Telephone
bills are issued monthly and must be paid within fourteen
days. If a line is disconnected for failure to pay on
time, a fee of Dh.50 must be paid to restore the service.
All local telephone calls and faxes within Dubai are
free except for those made from public phone booths.
Etisalat
offers all the service a modern business may need including
mobile phones, paging services and Internet.
Those
who have GSM (Global System for Mobile Communications)
handsets and are visiting the UAE or are UAE residents
and want to control their phone bills can benefit from
Etisalat's prepaid GSM SIM Card "Speak Easy"
services. Etisalat will provide a SIM card, which is
inserted into a GSM handset or mobile phone allowing
both international and local calls to be made for up
to Dh.300. The SIM card is valid for one month from
the date of issue but can be recharged for a future
month and is available from the Etisalat sales counter,
or through authorized Rent-A-Car companies at the Dubai
and Abu Dhabi International Airports.
Further
information on telecommunication services available
in Dubai can be obtained from Emirates Telecommunications
Corporation, P.O. Box 1150, Dubai, UAE or telephone
No. 04-2228111.
Directory
inquiries in Arabic and English respectively can be
made by dialing 181 and 180.
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