I had to arrange a honeymoon with myself coming from the United States and my bride coming from Afghanistan. Not only did Ms. Shahida Khan arrange everything from hotels to visas, but she also assisted during our trip when had a flight cancellation. I work in the wholesale travel industry myself, so I can tell you first hand that you should be proud of your agents and the services they provide. I will always use SOUTHTRAVELS.COM for my Asia and Europe travel and will recommend to clients as well.

Hi Saima, I just saw your e-mail when we came home yesterday. We thank you so much for your help, it was very nice trip and the hotel was great. On behalf of H.R.H Princess Fahda and Family We would like to thank you and SouthTravels.com for the professional work you have done at the office of her H.R.H. We are preparing a thank you letter for you and the Company.

Hello Mr. Jasper, I had a wonderful time in Europe, arriving in Amsterdam on 3 July and leaving on the 19th. I also visited St. Petersburg and Moscow in Russia and Hamburg in Germany. The hotels you recommended were excellent! The hotel in Hamburg was one of the nicest I've ever stayed in and was worth the extra money. The hotel in Amsterdam was also nice and allowed me to work remotely for the two days prior to flying back.

Unfortunately I have no pictures to share as my camera broke while in Australia last month and I had never bothered to replace it. But I have wonderful memories of my trip and that is what really counts.

Thanks again for making all of these arrangements and following through with all the details. I also appreciate the follow up asking how my trip went. I'm sorry I didn't respond earlier but I was busy at work the last couple of days.

Hi Ms Marilyn, Well our travel from Africa to Jakarta to Singapore to Bangkok and finally to Cambodia was incredible and made so much easier with the help of you and your agency all along the way. Truly Cambodia has been a great place to just relax and take in some of the sights, etc. My parents are joining us for a little and then we all head out home for a bit and then back on tour very soon - so we will all be in touch very shortly. There should be a couple of other people sending you request as I have convinced others to use you as well as it makes it so much safer and easier - planning from behind a keyboard is so much better, although roughing it is fun sometimes too (not too often tho - hahaha).

Again, thank you so much for all your help. We may stay a couple of more days in Phnom Penh as my Dad wants to visit some old friends and see the new embassy on monday and tuesday (he use to work with the new US Ambassador). If at all possible, can you do me the favour to see if we may be able to extend a couple more days at Phnom Penh Hotel or the other one we stayed at - sunway or le royal (they are right next door!!!).

Thanks again Marilyn for all your help and flexibility with our crazy plans!!!

Att: General Manager

I would like to express my sincere grateful for the service rendered from SouthTravels - South Travel & Tourism, which was above my expectation for my request on hotel accommodation in Abu Dhabi and Dubai.

The service received was really extremely outstanding which has made my vacation very enjoyable. Definitely, this will encourage me to come again and again recommending you to all of my friends.

Actually, this was my second time dealing with SouthTravels but, it was my great pleasure to visit your office which had given me a great impression on the staff available over there with their multi-communication facilities. They were working intensively and eagerly like bees to serve their customers.

Additionally, I would like to convey my great thanks to Miss Saima, who was such a very good example of a nice, active, initiative, and patient employee, especially dealing with a very difficult customer like me who ask good service with less cost.

Finally, please accept my appreciation, hopping to hear good news about you.

Many thanks Ms Dizon.

I must say that I have never before experienced such sincere customer care! Neither have I ever experienced someone so willing to go out of their way not only to help me with hotel reservations but to literally 'hold my hand' through to a complete solution. Being new to this online booking myself, I realize that I was not the most co-operative or helpful of customers, but you persevered none-the less & with such good nature.

I would just like to highlight that I am a totally satisfied customer thanks to Ms Dizon who has solved my worries about my stay at Malaysia and Singapore with airport pickups by literally guiding me with various hotels for a comfortable stay for me and my family.

Ms Dizon even offered to help me with a hotel in Singapore (as I have not a clue of where to even start!). Furthermore, I only mentioned by chance that I was looking for reservations in Singapore & she went out of her way to get me rates and confirm a hotel booking.

What more can I say, I am totally overwhelmed & wish one last time to thank Ms Dizon for her fantastic approach & for the end result as well as to highlight to all that this is exactly the kind of customer care that really does win us over!

Please pass my appreciation to your team.

To the General Manager:

I don't know if all your staff are of the same high standard, but I have to tell you of outstanding service received from Ms Wilsan. She has assisted me now on 2 occasions, through bookings, cancellations, refunds, visa application, and especially this week I made her run with a lot of problems. She dealt with them all professionally and efficiently.

She helped us get an urgent visa for my mother-in-law from South Africa, after an application in Abu Dhabi was rejected. She was very quick, did the necessary, ensured the best application possible, by insisting on a better quality passport photo, with successful result. And on top she got me my refund for an earlier problem which was partly my own problem. She is a star, and I will insist on her assistance whenever I deal with SoutTravels!!

I was a difficult customer, and she has turned me into a SouthTravels-fan.

Good day Perveen, this is to say thank you a lot for making a booking for us at the Le Royal Meridien Hotel and for your great assistance towards everything we needed with accommodation and trip. We even got a room at the Tower suite and I don’t know how but thank you because our stay at the hotel was indeed wonderful.

We will definitely use your services again in the near future.

I wish to thank Ms. Saima from the SouthTravels team for being efficient in communication and in making arrangements for our short trip to the U.A.E.

I'm living in the Middle East since 6 years and as such I am not spoiled from receiving first class service. It is a pleasure to see that dealing with your company makes a difference!

I have arrived safely back to my home in Los Angeles and want to send you this note to thank you for arranging my stay in the Emirates last month. I saw everything I had hoped to see and my hotels were all very nice.

Also, please let Sultan, know how much I appreciated his service. He is an excellent guide/driver. Today, I am sending him a guidebook on the UAE and Oman which I hope he will enjoy. Please give it to him when it arrives.

Thank you again for your services.

I would like indeed to congratulate you on the service in your agency , which was given to me upon my request on hotel accommodation for the tourists from the United States of America.

More precisely, I am delighted and I very much appreciate an excellent, extremely prompt and efficient service I have received from one of your employees, Ms Shahida. It is indeed very rarely nowadays to be given such an attention and prompt reply , as Ms Shahida has given to my inquiry and I am very pleased to finalize everything with her. I just thought, since the clients are usually writing only when they are complaining, that it would be nice to emphasize also when clients are pleased with what they get.

I certainly will recommend to all of my friends and business people I deal with and who are coming to the UAE to use your travel agency in future. I am confident you would agree with me that to have the employees as Ms Shahida is indeed an asset to every company.

Hoping that you will continue to have so excellent staff, I wish you a very successful business and remain with.

Thank you again for your services.

Just wanted to send a quick email to advise that we were very pleased with the service you provided to us for our short break last week to Dubai

The Hotel was great and facilities were excellent.

If you do not mind I will put your details on the internal notice board across Heathrow Airport for people to look at your WEB site and seek your services, with my above comments.

Thank you again, look forward to return visits via yourselves.

I would just like to express my extreme thanks in the whole service that you have provided my husband and I, thanks to you we had a fantastic holiday in the Le Meridien Mina Seyahi and met up with our family whom we had not seen for a long time, needless to say they loved it also.

It is very rare to find a company that are willing to go the extra mile to provide good customer satisfaction and to exceed the customers expectations, I found the team there a great help from the first moment that I started dealing with them and we shall be proud to recommend SouthTravels to all of our friends and families.

Thank you once again for all your help and providing us with an excellent hotel.

Thank you again, look forward to return visits via yourselves.

Thank you very much for your call to Dubai. I as well as my wife were very impressed with your great help. To tell the truth, I didn't expect your help after my going to Dubai. I have used many travel-agencies for these years, but almost all of them were UN-helpful after paying money... You were not the same as such agencies, so we are very glad.

Dubai was a great city! And Jumeilar Beach Hotel was great, too. My family became a fan of Dubai, the hotel and you.
When we go to Dubai or other countries in Mid-east, we will absolutely use SouthTravels.

Thank you for your warmful help.
We can't forget your calling.

Hi there Perveen, I would just like to thank you very much for arranging our holiday. We arrived back last night after a much enjoyed week in Dubai.

I really appreciate all your assistance in making it happen.

I highly appreicate your quick response and outstanding service. Something out of hand happened which is the death my companion's grandmother. We were obligated to cancel our trip at this time. Please rest assured that we will continue doing future business with you because you make a difference.

Thanks again for the quick service and please include us in your distribution list for special rates when it happens.

Hi Ms Faye, thank you very much for your prompt and quick assistance that you have showed me through my inquiries. As a customer and as my career as Marketing Manager, through out my years in business I do appreciate your work and the quality that you have done.

Thank you again and wish you the best of luck in your carrier.

Thank you Ms. Jebsen Lim, I really like to work with you. You are always ready to offer different options - This is very important in this business.

Hi Cris, In response to the service I am now receiving from your company, I would like to commend Ms. Cris for her outstanding customer care and continual assistance beyond the call of duty. I have used Southtravels many times when processing visas for relatives visiting the UAE and of all the times I have used this service, she is the only one who has taken time out to clarify step by step instructions. She is generously kind, gracious and patient and one finds such exceptional service rarely.

I hope she is well looked after as she is a definite asset.

We arrived mauritius safely, me and benazir. Mr Samsoodeen gone to jakartha direct from dubai on business so we thanking you for your nice welcome ,we enjoy a lot in the cruise send our regards to Mr Subir.

Thank you very much for your excellent job! I'm very happy that I chose your company and my choice was very right! I beleive that our cooperation will continue for a long time because I'll do business with UAE very often. And now YOU beleive I have a trusted partner there, it is your company! I hope to meet you in person Mr.Subir when I'll get in UAE.

We'll travel as planned and please arrange transport.

Thank you very much and I'll in touch
Best regards and good luck,

When I was in Dubai, I got your voice message but I could not find time to get back to you. It was very hectic. So I wanted to take time now and thank you for your help in all the matters related to my stay in Dubai. Please forward this letter to your manager as a note of appreciation from your client.

Subir was very responsible and caring through out the travel planning process.The best part of the service from Subir was his pleasant attitude and his passion to do the best for the client. Though I was making all my reservations from USA, he attended to my needs very well making sure that I was comfortable through out.

Hi Alan, I intended to send you a message right upon my departure from Dubai but was caught in the work.

Really wanted to thank you personally, and all your Team, for the services you provided to me last time for my trip to Dubai. I had a very nice stay and excursions.

As I mentioned to you earlier, in the framework of my job here in South Sudan I am entitled to a break every two months; therefore I would like you to assist me with the planning my next trip to Dubai...

Thank you for your kind assistance.

Hi Faye, I must compliment you as a very hard working person & I will definitely look at your website for any future travel.

Thank you.

Thank u very much for ur kind service rendered to me while reserving for sofitel hotel, your kindness has encourged me to continue dealing with ur repected company in the future ..... please convey my best regards to ur management .....wish u all the best.

My name is Kathryn Wright and I used your travel service for accomodation in Dubai, June 18-25th. I am writing to say that I was extrememly pleased with the services Saima provided us. She was prompt, courteous, and extremely helpful. Overall she helped to make our stay in Dubai a wonderful one. We were thrilled with our accomodations and the arrangements and prices she got for us. Whenever we had changes to make she accomodated us quickly and was always pleasant.

You should be proud of Saima. From a customer's point of view, she is an excellent employee. I know I will be recommending her and your company to my friends whenever they travel to Dubai.

Many thanks to you for a wonderful holiday. I am so glad we decided to go, everything was perfect. Please give my thanks to our driver/guide who did a wonderful job taking us to the dinner cruise and home afterwards.

You did an wonderful job and we look forward to another vacation soon.

Our trip was excellent and trouble free, thank you very much for all your hard work and effort, in securing a successful trouble free booking.

Rest assured I will continue to use your services, in fact I was on your website only yesterday having a browse for my next holiday.

Hi Faye, you are so amazing!!! You have just made my week. Rest assured I'll be telling my friends how wonderful you are and will definitely be asking for your help from now on whenever I have any travel plans :-)

All my best...

Hi Perveen, once again many thanks for all of your help and I look forward to doing business with you and your company again, and I shall certainly recommend Southtravels to all of my friends etc. You have made the experience of finding accommodation for all of us nice and simple.

Hi Ms Beenish, thank you so much for your help in booking my holiday to Ukraine. Eugene and I had a wonderful time. Thank you for being patient with me and my millions of questions. I hope you can help me with my bookings again.

Hi Beberlie, just to let you know that we had an excellent holiday in Dubai. All our tours (desert, dhow and Wild Wadi) were beyond our expectations. The shopping was great.

My son's comments about the holiday: "Awesome! When can we do it again?"

Thanks for all your help. Very much appreciated.

This is just to say thanks for the arrangements you made for us on our recent trip to Dubai, I must say that we both had a fantastic time, in fact it was so different than the last time we we visited Dubai.

My wife felt very special on our Dinner trip down the creek, the service from hotel & return was just great, and the evening was just so romantic. We talked to your colleague in the car informs me that you are going to open an office maybe in London or somewhere in England and I`me sure that would be very good as I intend to travel again to the far east in the future and would not hesitate to arrange my booking again through SouthTravels.

Once again thanks for your time, and hope to contact you again in the future.

Hi Ms Afshan, I just received the voucher and cannot thank you more than enough. You have been so quick in getting this done and I greatly appreciate all your help. Again, southtravels has been so helpful in fulfilling our travel needs. I will be using you again probably within the next day or so.

Hi Muddasar, Thank you very much dear. We have just boarded the plane on our way to Dxb. I appreciate all your good work despite we being quite bothersome for you. Our travel has been quite a joy because of your response and excellent service.

Hi Angie, sometimes it is easy to complain about services of a company but I also think it is important to say "thank you" when services are rendered very well. My daughters and I had a wonderful time in Panama especially at Paitilla Inn beause of your efforts. The "complimentary" items added was so special.

Thank you, hope you can share with a boss\supervisor.

I would like to compliment your staff on the excellent services. I would like to thank personally Ms Jona for the professionalism and patience in arranging and booking me and my son into another hotel and Mr Sultan for personal assistance with checking in. We have had a successful holiday and it would not have been possible without the effort of your friendly staff. I will definitely use your services again and will recommend your site to my friends and colleagues.

Thank you Ms. Diana, I sent a correction for the stay and will go ahead and make and pay for the reservations you have suggested. I really appreciate the way you have responded and rest assured that I will in the near future be utilizing your services again. When I am ready to make my reservations will I be able to contact you directly?

Once again thank you.

Hi Faye!!! I would like to thank you very very much for the job you did for us about our trip to Mauritius. Everything was fine and good coordinated, well done!!

The last holyday is right ended and we are planning the next one, maybe can you help us again. We would like to visit the Hymalayan Plateau (Tibet + Nepal) on the next august, about 2 weeks...

Hi Ms Saima, My wife and I would just like to say how much we enjoyed our Dubai holiday at the Royal Meriden Hotel that we booked through you. Everything went very smoothly and we will most certainly remember your company the next time we are planning any trip away.

Hi Ms Naida', This letter is to thank you for the arrangements made by you and enabling me to have a lovely stay in Italy. Thank you ever so much, will be in touch with you for my further travels.

Good Morning Ms Perveen, I want to say that we are very satisfied about this reservation, we had the very good surprise to be up graded in a suite, we have spent a marvellous week end on the occasion of our 28th wedding birthday!

Thank you very much for everything!

Hi Saima, I would like to congratulate South Travels, and in particular, Saima, with whom I have been dealing, not only for her excellent service, but providing us with an amazing hotel at our budget price. Thank you and keep up the good work. I will definitely use you again and will gladly recommend you to friends and colleagues.

Thank you very much for everything!

Hi Dolly,I wish to advise that I have paid by my visa card for the accomodation. I would like to take this opportunity to thank you for your most efficent and friendly manner in our dealings with you. Our travel agent tried to discourage us using the internet to make our booking, and told us that we may not have accomodation when we arrrive. I think she was upset that I was able to do this without going through her. It will give us great pleasure to prove her wrong.

We wish your country every success in competing in the Commonwealth Games that are due to start here soon.

Once again thank you dolly for your most friendly & efficient service that you have provided to us and would have no hesitation in recommending your agency to anyone.

Hi Marilyn, I received the hotel voucher you attached in your last message. Thank you for your assistance. Also - the room you booked for me in Buenos Aires in February was perfect. Your assistance is greatly appreciated.

I am giving my friends your website address. Your company has the best hotel prices I've found on the internet by far.

Hi Jebsen, You are very kind the best adviser in the SOUTHTRAVELS....

Thank you.

Hello Jasper, We returned from our trip a couple of hours ago (from Hong Kong). We had a great time during our time at Ayers Rock (thanks to your efforts) and on our cruise from Sydney to Hong Kong. We spent about a week in Taiwan and in Hong Kong after the cruise.

We're pretty tired, but I wanted to thank you for your help while we were planning our trip to Ayers Rock. It was truly an exciting experience, and we're so glad that we were able to see this mystical location.

Hi Ms Dizon and thank you for your note. I returned from Swaziland last Saturday, and I can only give you my most positive comments about the Mountain Inn Hotel. My stay there allowed me to complete my consulting assignment to the satisfaction of all concerned. I even was able to hold a workshop for 70 participants right on the premises. Halfway through my stay, my wife came to visit, and we were able to spend a few "touristy" days together.

A special charm of the hotel, besides its spectacular location and view, consists in the fact that it is family-run. The owner and his entire family take an active part in making the guests, especially the long-term ones like myself, feel at home and well taken care of.

I'd gladly recommend the Mountain Inn at Mbabane to any traveler, on business or holiday. I am still amazed at globalization, though, which let me book a hotel in Sothern Africa through your office in the Philippines.

Good Morning to Basim and Ramadan, Well we arrived safely home to Dubai. The authorities were skeptical about the knife we had bought in the Bazar so when we arrived in Dubai, the airport security followed us when we picked up our bags. They thought that we had maybe purchased an antique. Anyway after they checked out the knife we were allowed to go home. Amen!

It was very hard to leave Egypt as God blessed us every step of the way. You and your staff did the country proud. Thankfully we were picked up when we needed to be and escorted to where we needed to go. We loved everything, but mostly the people. Our guides were perfect. The drivers were perfect. They took us where we needed to go and we felt like we had contributed a small amount to the economy of your country with our purchases of rugs, gold, pottery, papayrus, clothing and copper. The weather even co-operated as we weren't in too hot of weather. The light show at the pyramids was so great to finish off our stay. I felt like Yul Brenner- (Ramses) and Charleton Heston-(Moses) were going to appear any moment in front of the pyramids. It was also interesting to see that the one Pharoah who had built the biggest and best in Egypt had only one tiny little statue of him in the museum, forgot his name. Anyway, I will keep in contact with you and will tell all my new friends here in Dubai about this fabulous trip to the ancient world of Egypt. I will also have them use Mr. Basim with SouthTravels in the Middle East. He did a very wonderful job of booking this trip for us. When we get our pictures sorted out we plan to take the pictures over to Basim to show him some of the places we visited. Basim did a fantastic job as did you Ramadan. Many thanks to you Ramadan, and we hope to see you again in the future when we plan a trip to Alexandria. Our prayers and love go out to you all.

Hi Ms Daphne, thank you very much for all of your hard work in organising my recent trip to Tehran. The hotel you recommended (the Kowsar) was very good for a short stay and truly reflected a Persian spirit. On my next trip, when I will be bringing my wife, I intend staying there.

For the remainder of the trip, however, the Hotel Homa which you made arrangements for me with was excellent and I would strongly recommend it to any traveller. It is less than 20 minutes to the centre of Tehran and presents every facility that a traveller could ask for: Very friendly staff, a fine room service menu, and excellent facilities. It truly is an international class hotel.

Thank you for your assistance again and please be assured that South Travels is now our travel agency.

Hi Ann, I thought I'd take the opportunity to say thank you so much for rearranging my "Panaromic Cruise" from the 24th to the 28th July. My husband and I had a fantastic night that was well worth it. I'm even more grateful as I know it's clearly stated in your policy that no refund or rescheduling is offered by SouthTravels.

My family and I had a packed week in Dubai and as it was also my birthday I got completely caught up and overwhelmed by our daily schedules, hence why I made the mistake. Anyway, thanks again and I'll definitely be using your company again and also recommending you - not just because of the rescheduling but also because all the events were good value for money.

Hi Ms Nasira, I found your booking service to be very efficient and you, in particular, were very helpful to me and you responded quickly and accurately to my questions. My stay in Seychelles was most enjoyable and trouble-free - everything went smoothly thanks to your arrangements.

I would definitely recommend your company to my friends and work colleagues and I would of course consider using your service if I am travelling again in the future.

Hi Ms Beberlie, many thanks for your prompt reply and I confirm receipt of the prepaid voucher.

Please allow me to take this opportunity to thank and commend you on your prompt, efficient, courteous and professional manner in dealing with this reservation.

It has been a pleasure dealing with you and I most certainly look forward to making my future travel arrangements with you. Also, I would ask that you forward a copy of this communication to your Manager so that he/she is informed of my utmost satisfaction with your efforts in this regard.

Good afternoon Miss Fatema, just would like to thank you for the assistance you have extended me the last time. My wife and I had a great weekend at Radisson SAS, it made our wedding anniversary more memorable. The hotel staffs there were very friendly and they even helped me out in giving a surprise for my wife. I would like to recommend this hotel and true to its billing, indeed it was the hotel of the month in Sharjah . Keep it up, more power to Southtravels.com and its cheap rates!!!

Attached some pics of one happy-satisfied customer.

Ms Aliya did a wonderful job of getting reservations for us at the Gardemoen Airport Radisson in Oslo Norway. She was a life saver for us as we had our trip all planned and suddenly realized we had not booked the hotel the night before we flew out. We are deeply appreciative of all of her hard work.

Thank you Ms. Dizon. I highly appreciate your kindest assistance. From now on, I will be doing my future hotel reservations for Dubai (and not only Dubai) with Southtravels only. You guys are real professionals.

Have a very nice day.

Hi Sheila, I am back in NZ now and just wanted to say thank you to you for all of your help and assistance.

Working where we were in Iraq it is very hard to book anything and you made it so much easier.

The Hotel that you booked us into was fantastic. The staff could not have been more helpfull and friendly. They made you feel like family.

We went on the Desert Safari and that was great too.

Hi Perveen, I have received the prepaid voucher for the hotel, Le Royal Meridien Jumeirah Beach Resort and Spa. Thank you very much. I have been very impressed with your professionalism and I shall definitely contact you again and recommend you to my friends.

Please add me email to mailing list. Thank you for all the great services and pricing to help us with an excellent trip. We thoroughly enjoyed ourselves.

Mr.Arfan, Yesterday we came back from Dubai and we would once again to thank you for the support. Everything was excellent. In case we are again in Dubai we will use the service of South Travels & Tourism.

Hi Mr Naseer, I would just like to take 5 minutes to pass on my praise for Naida. naida@southtravels.com.

On more than one occasion she has gone out of her way and beyond the call of duty to assist me and provide exceptional and professional service. She is friendly and accommodating.

She is an asset to South Travel and I trust her efforts do not go unnoticed.

Att : The Manager

I would just like to advise you of your staff members wonderful service. She is fantastic. I was not a very easy customer and she was still polite, efficient, quick and most helpful. Because of her I will be using your services again.

I sincerely hope you will take this into consideration and reward her accordingly.

I would like to express my thanks for the excellent way my booking was handled by Ms Beenish. It became very complicated and she dealt with it in a very helpful and positive way.

I look forward to arranging further bookings with you in future.

Hello Perveen, I appreciate your help. With this occasion, I would like to share with you that we are very pleased with the reliability of your professional service so far. This was the first time I worked with your agency and I am keen to do it in again because of the quality of service I received. Thank you and look forward to working with you again.

Hi Jona, hope every thing is alright, First of all I’d like to thank you for your wonderful support in helping me arranging an unforgettable honeymoon < Thailand Malaysia and Maldives > Cinnamon Island was a wonderful choice, nice service, and a beautiful beach (Villas was little bit warm as air-conditions seem to be little bit small). But generally it was good!

Thanks again.

Please pass my respects to Miss Remy for arranging the tickets.

Alan, You're a star. I can't explain how easy you made it for me. I am fascinated by your service. Thanks for being so prompt. I would highly recommend SouthTravels to people I know.

I will do as required (exit stamp) once I'm back. I'll be back definitely by Monday.