To the General Manager,

I had to arrange a honeymoon with myself coming from the United States and my bride coming from Afghanistan. Not only did Ms. Shahida Khan arrange everything from hotels to visas, but she also assisted during our trip when had a flight cancellation. I work in the wholesale travel industry myself, so I can tell you first hand that you should be proud of your agents and the services they provide. I will always use SOUTHTRAVELS.COM for my Asia and Europe travel and will recommend to clients as well.

Wahid Razaqi

Product Development Manager-Hawaii & Tahiti
Classic Vacations, Luxury Division of Expedia.com
5893 Rue Ferrari, San Jose, Ca USA 95060

Dear SouthTravels,

Hi Saima, I just saw your e-mail when we came home yesterday. We thank you so much for your help, it was very nice trip and the hotel was great. On behalf of H.R.H Princess Fahda and Family We would like to thank you and SouthTravels.com for the professional work you have done at the office of her H.R.H. We are preparing a thank you letter for you and the Company.

Best Regards,

Kareem Alsoliman
Manager of DAR Alaram EST
Manager of The Private Office of H.R.H Princess Fahda Bint Abdulaziz Bun Jalawi Alsaud

Dear SouthTravels,

Hello Mr. Jasper, I had a wonderful time in Europe, arriving in Amsterdam on 3 July and leaving on the 19th. I also visited St. Petersburg and Moscow in Russia and Hamburg in Germany. The hotels you recommended were excellent! The hotel in Hamburg was one of the nicest I've ever stayed in and was worth the extra money. The hotel in Amsterdam was also nice and allowed me to work remotely for the two days prior to flying back.

Unfortunately I have no pictures to share as my camera broke while in Australia last month and I had never bothered to replace it. But I have wonderful memories of my trip and that is what really counts.

Thanks again for making all of these arrangements and following through with all the details. I also appreciate the follow up asking how my trip went. I'm sorry I didn't respond earlier but I was busy at work the last couple of days.

Take care,

Dennis Daly
Integration Research Manager
Factiva (A Dow Jones/ Reuters Company)
Named Most Innovative Company by the 2006 International Business Awards

Dear SouthTravels,

Hi Ms Marilyn, Well our travel from Africa to Jakarta to Singapore to Bangkok and finally to Cambodia was incredible and made so much easier with the help of you and your agency all along the way. Truly Cambodia has been a great place to just relax and take in some of the sights, etc. My parents are joining us for a little and then we all head out home for a bit and then back on tour very soon - so we will all be in touch very shortly. There should be a couple of other people sending you request as I have convinced others to use you as well as it makes it so much safer and easier - planning from behind a keyboard is so much better, although roughing it is fun sometimes too (not too often tho - hahaha).

Again, thank you so much for all your help. We may stay a couple of more days in Phnom Penh as my Dad wants to visit some old friends and see the new embassy on monday and tuesday (he use to work with the new US Ambassador). If at all possible, can you do me the favour to see if we may be able to extend a couple more days at Phnom Penh Hotel or the other one we stayed at - sunway or le royal (they are right next door!!!).

Thanks again Marilyn for all your help and flexibility with our crazy plans!!!

Thank you,
Ken (both of them!!!!)

Dear SouthTravels,

Att: General Manager

I would like to express my sincere grateful for the service rendered from SouthTravels - South Travel & Tourism, which was above my expectation for my request on hotel accommodation in Abu Dhabi and Dubai.

The service received was really extremely outstanding which has made my vacation very enjoyable. Definitely, this will encourage me to come again and again recommending you to all of my friends.

Actually, this was my second time dealing with SouthTravels but, it was my great pleasure to visit your office which had given me a great impression on the staff available over there with their multi-communication facilities. They were working intensively and eagerly like bees to serve their customers.

Additionally, I would like to convey my great thanks to Miss Saima, who was such a very good example of a nice, active, initiative, and patient employee, especially dealing with a very difficult customer like me who ask good service with less cost.

Finally, please accept my appreciation, hopping to hear good news about you.

Hussain Al Farran
Sabic Group

Many thanks Ms Dizon.

I must say that I have never before experienced such sincere customer care! Neither have I ever experienced someone so willing to go out of their way not only to help me with hotel reservations but to literally 'hold my hand' through to a complete solution. Being new to this online booking myself, I realize that I was not the most co-operative or helpful of customers, but you persevered none-the less & with such good nature.

I would just like to highlight that I am a totally satisfied customer thanks to Ms Dizon who has solved my worries about my stay at Malaysia and Singapore with airport pickups by literally guiding me with various hotels for a comfortable stay for me and my family.

Ms Dizon even offered to help me with a hotel in Singapore (as I have not a clue of where to even start!). Furthermore, I only mentioned by chance that I was looking for reservations in Singapore & she went out of her way to get me rates and confirm a hotel booking.

What more can I say, I am totally overwhelmed & wish one last time to thank Ms Dizon for her fantastic approach & for the end result as well as to highlight to all that this is exactly the kind of customer care that really does win us over!

Please pass my appreciation to your team

Regards
Melwin Fernandes
Kuwait

I wish to thank Ms. Saima from the SouthTravels team for being efficient in communication and in making arrangements for our short trip to the U.A.E.

I'm living in the Middle East since 6 years and as such I am not spoiled from receiving first class service. It is a pleasure to see that dealing with your company makes a difference!

Philipp Luehrs
Qatar

I have arrived safely back to my home in Los Angeles and want to send you this note to thank you for arranging my stay in the Emirates last month. I saw everything I had hoped to see and my hotels were all very nice.

Also, please let Sultan, know how much I appreciated his service. He is an excellent guide/driver. Today, I am sending him a guidebook on the UAE and Oman which I hope he will enjoy. Please give it to him when it arrives.

Thank you again for your services.

Sincerely and Best Regards,
Steve Newcomer
Los Angeles, CA
U.S.A.

Attn. General Manager

Dear SouthTravels,

I would like indeed to congratulate you on the service in your agency , which was given to me upon my request on hotel accommodation for the tourists from the United States of America.

More precisely, I am delighted and I very much appreciate an excellent, extremely prompt and efficient service I have received from one of your employees, Ms Shahida. It is indeed very rarely nowadays to be given such an attention and prompt reply , as Ms Shahida has given to my inquiry and I am very pleased to finalize everything with her. I just thought, since the clients are usually writing only when they are complaining, that it would be nice to emphasize also when clients are pleased with what they get.

I certainly will recommend to all of my friends and business people I deal with and who are coming to the UAE to use your travel agency in future. I am confident you would agree with me that to have the employees as Ms Shahida is indeed an asset to every company.

Hoping that you will continue to have so excellent staff, I wish you a very successful business and remain with.

Best regards,
Ms Dijana Likic
International Projects Manager
The Dubai World Trade Centre
Dubai, United Arab Emirates

Dear SouthTravels,

Just wanted to send a quick email to advise that we were very pleased with
the service you provided to us for our short break last week to Dubai

The Hotel was great and facilities were excellent.

If you do not mind I will put your details on the internal notice board
across Heathrow Airport for people to look at your WEB site and seek your
services, with my above comments.

Thank you again, look forward to return visits via yourselves.

BAA

Dear SouthTravels,

I would just like to express my extreme thanks in the whole service that you have provided my husband and I, thanks to you we had a fantastic holiday in the Le Meridien Mina Seyahi and met up with our family whom we had not seen for a long time, needless to say they loved it also.

It is very rare to find a company that are willing to go the extra mile to provide good customer satisfaction and to exceed the customers expectations, I found the team there a great help from the first moment that I started dealing with them and we shall be proud to recommend SouthTravels to all of our friends and families.

Thank you once again for all your help and providing us with an excellent hotel.

Yours Sincerely,
Karen Sharp

Dear SouthTravels,

Thank you very much for your call to Dubai. I as well as my wife were very impressed with your great help. To tell the truth, I didn't expect your help after my going to Dubai. I have used many travel-agencies for these years, but almost all of them were UN-helpful after paying money... You were not the same as such agencies, so we are very glad.

Dubai was a great city! And Jumeilar Beach Hotel was great, too. My family became a fan of Dubai, the hotel and you.
When we go to Dubai or other countries in Mid-east, we will absolutely use SouthTravels.

Thank you for your warmful help.
We can't forget your calling.

Regards,
Hirose Miki

Dear SouthTravels,

I highly appreicate your quick response and outstanding service. Somthing out of hand happened which is the death my companion's grandmother. We were obligated to cancel our trip at this time. Please rest assured that we will continue doing future business with you because you make a difference.

Thanks again for the quick service and please include us in your distribution list for special rates when it happens.

Hi Ms Faye, thank you very much for your prompt and quick assistance that you have showed me through my inquiries. As a customer and as my carreer as Marketing Manager, through out my years in business I do appreciate your work and the quality that you have done.

Thank you again and wish you the best of luck in your carrier.

Mouhanned M. Jarrab
Group Marketing Mgr.
Al. Kafi International

Dear SouthTravels,

Hi Cris, In response to the service I am now receiving from your company, I would like to commend Ms. Cris for her outstanding customer care and continual assistance beyond the call of duty. I have used Southtravels many times when processing visas for relatives visiting the UAE and of all the times I have used this service, she is the only one who has taken time out to clarify step by step instructions. She is generously kind, gracious and patient and one finds such exceptional service rarely.

I hope she is well looked after as she is a definite asset.

Thank you for your hard work,
Taryn Taylor

Dear SouthTravels,

We arrived mauritius safely, me and benazir. Mr Samsoodeen gone to jakartha direct from dubai on business so we thanking you for your nice welcome ,we enjoy a lot in the cruise send our regards to mr subir.

Thanks and Regards,
Mrs Samsoodeen Emambux

Dear SouthTravels,

Thank you very much for your excellent job! I'm very happy that I chose your company and my choice was very right! I beleive that our cooperation will continue for a long time because I'll do business with UAE very often. And now YOU beleive I have a trusted partner there, it is your company! I hope to meet you in person Mr.Subir when I'll get in UAE.

We'll travel as planned and please arrange transport.

Thank you very much and I'll in touch
Best regards and good luck,
G.Tamir

So I wanted to take time now and thank you for your help in all the matters related to my stay in Dubai. Please forward this letter to your manager as a note of appreciation from your client.

Subir was very responsible and caring through out the travel planning process.The best part of the service from Subir was his pleasant attitude and his passion to do the best for the client. Though I was making all my reservations from USA, he attended to my needs very well making sure that I was comfortable through out.

Thank you
Chandra Katuri

Dear SouthTravels,

My name is Kathryn Wright and I used your travel service for accomodation in Dubai, June 18-25th. I am writing to say that I was extrememly pleased with the services Saima provided us. She was prompt, courteous, and extremely helpful. Overall she helped to make our stay in Dubai a wonderful one. We were thrilled with our accomodations and the arrangements and prices she got for us. Whenever we had changes to make she accomodated us quickly and was always pleasant.

You should be proud of Saima. From a customer's point of view, she is an excellent employee. I know I will be recommending her and your company to my friends whenever they travel to Dubai.

Thank you very much

Regards,

Kathryn Wright

Dear SouthTravels,

Many thanks to you for a wonderful holiday. I am so glad we decided to go, everything was perfect. Please give my thanks to our driver/guide who did a wonderful job taking us to the dinner cruise and home afterwards.

You did an wonderful job and we look forward to another vacation soon.

Warm Regards;
Ken Peterson

Dear SouthTravels,

Our trip was excellent and trouble free, thank you very much for all your
hard work and effort, in securing a successful trouble free booking.
Rest assured I will continue to use your services, in fact I was on your
website only yesterday having a browse for my next holiday.

Warm Regards;
Pradeep Patel

Dear SouthTravels,

Hi Faye, you are so amazing!!! You have just made my week. Rest assured I'll be telling my friends how wonderful you are and will definitely be asking for your help from now on whenever I have any travel plans :-)

All my best,

Nicola Wilson

Dear SouthTravels,

Hi Ms Beenish, thank you so much for your help in booking my holiday to Ukraine. Eugene and I had a wonderful time. Thank you for being patient with me and my millions of questions. I hope you can help me with my bookings again.

Thanks,

Debra Matone

Dear SouthTravels,

Hi Beberlie, just to let you know that we had an excellent holiday in Dubai. All our tours (desert, dhow and Wild Wadi) were beyond our expectations. The shopping was great.

My son's comments about the holiday: "Awesome! When can we do it again?"

Thanks for all your help. Very much appreciated.

Thanks,

Raymond Lebona

Dear SouthTravels,

Hi...
This is just to say thanks for the arrangements you made for us on our recent trip to Dubai, I must say that we both had a fantastic time, in fact it was so different than the last time we we visited Dubai.

My wife felt very special on our Dinner trip down the creek, the service from hotel & return was just great, and the evening was just so romantic. We talked to your colleague in the car informs me that you are going to open an office maybe in London or somewhere in England and I`me sure that would be very good as I intend to travel again to the far east in the future and would not hesitate to arrange my booking again through SouthTravels.

Once again thanks for your time, and hope to contact you again in the future.

Rodolfos

Dear SouthTravels,

Hi Ms Afshan, I just received the voucher and cannot thank you more than enough. You have been so quick in getting this done and I greatly appreciate all your help. Again, southtravels has been so helpful in fulfilling our travel needs. I will be using you again probably within the next day or so.

With warm regards,
Dr. KD Wilcox

Dear SouthTravels,

I would like to compliment your staff on the excellent services. I would like to thank personally Ms Jona for the professionalism and patience in arranging and booking me and my son into another hotel and Mr Sultan for personal assistance with checking in. We have had a successful holiday and it would not have been possible without the effort of your friendly staff. I will definitely use your services again and will recommend your site to my friends and colleagues.

Many Thanks,
Gulnara

Dear SouthTravels,

Hi Faye!!! I would like to thank you very very much for the job you did for us about our trip to Mauritius. Everything was fine and good coordinated, well done!!

The last holyday is right ended and we are planning the next one, maybe can you help us again. We would like to visit the Hymalayan Plateau (Tibet + Nepal) on the next august, about 2 weeks...

Thanks Again,
Flavio Poggi

Dear SouthTravels,

Hi Ms Saima, My wife and I would just like to say how much we enjoyed our Dubai holiday at the Royal Meriden Hotel that we booked through you. Everything went very smoothly and we will most certainly remember your company the next time we are planning any trip away.

Regards……..Chris Stokes

Dear SouthTravels,

Hi Diana, I have received and printed the hotel voucher.

Thank you for your help, you are the perfect travel agent to work with. Exemplary, right on top of things. Because of that I will return to you with my bookings, large or small.

Kind regards,
Bill

Dear SouthTravels,

Hi Ms Naida', This letter is to thank you for the arrangements made by you and enabling me to have a lovely stay in Italy. Thank you ever so much, will be in touch with you for my further travels.

Thanks Again,
Phiroze Panthaki

Dear SouthTravels,

Good Morning Ms Perveen, I want to say that we are very satisfied about this reservation, we had the very good surprise to be up graded in a suite, we have spent a marvellous week end on the occasion of our 28th wedding birthday!

Thank you very much for everything!
Claudie Almairac

Dear SouthTravels,

Hi Marilyn, I received the hotel voucher you attached in your last message. Thank you for your assistance. Also - the room you booked for me in Buenos Aires in February was perfect. Your assistance is greatly appreciated.

I am giving my friends your website address. Your company has the best hotel prices I've found on the internet by far.

Regards,
Don Wood

Dear SouthTravels,

Good day Perveen, this is to say thank you a lot for making a booking for us at the Le Royal Meridien Hotel and for your great assistance towards everything we needed with accommodation and trip. We even got a room at the Tower suite and I don’t know how but thank you because our stay at the hotel was indeed wonderful.

We will definitely use your services again in the near future.

Kind Regards
Pinky Makanda

Dear SouthTravels,

Hello Jasper, We returned from our trip a couple of hours ago (from Hong Kong). We had a great time during our time at Ayers Rock (thanks to your efforts) and on our cruise from Sydney to Hong Kong. We spent about a week in Taiwan and in Hong Kong after the cruise.

We're pretty tired, but I wanted to thank you for your help while we were planning our trip to Ayers Rock. It was truly an exciting experience, and we're so glad that we were able to see this mystical location.

Thank you again for your help!

Carolyn and Albert chew

Dear SouthTravels,

Hi Ms Dizon and thank you for your note. I returned from Swaziland last Saturday, and I can only give you my most positive comments about the Mountain Inn Hotel. My stay there allowed me to complete my consulting assignment to the satisfaction of all concerned. I even was able to hold a workshop for 70 participants right on the premises. Halfway through my stay, my wife came to visit, and we were able to spend a few "touristy" days together.

A special charm of the hotel, besides its spectacular location and view, consists in the fact that it is family-run. The owner and his entire family take an active part in making the guests, especially the long-term ones like myself, feel at home and well taken care of.

I'd gladly recommend the Mountain Inn at Mbabane to any traveler, on business or holiday. I am still amazed at globalization, though, which let me book a hotel in Sothern Africa through your office in the Philippines.

Yours very sincerely,

Jork Sellschopp, Ph.D.
Berlin, Germany

Dear SouthTravels,

Good Morning to Basim and Ramadan, Well we arrived safely home to Dubai. The authorities were skeptical about the knife we had bought in the Bazar so when we arrived in Dubai, the airport security followed us when we picked up our bags. They thought that we had maybe purchased an antique. Anyway after they checked out the knife we were allowed to go home. Amen!

It was very hard to leave Egypt as God blessed us every step of the way. You and your staff did the country proud. Thankfully we were picked up when we needed to be and escorted to where we needed to go. We loved everything, but mostly the people. Our guides were perfect. The drivers were perfect. They took us where we needed to go and we felt like we had contributed a small amount to the economy of your country with our purchases of rugs, gold, pottery, papayrus, clothing and copper. The weather even co-operated as we weren't in too hot of weather. The light show at the pyramids was so great to finish off our stay. I felt like Yul Brenner- (Ramses) and Charleton Heston-(Moses) were going to appear any moment in front of the pyramids. It was also interesting to see that the one Pharoah who had built the biggest and best in Egypt had only one tiny little statue of him in the museum, forgot his name. Anyway, I will keep in contact with you and will tell all my new friends here in Dubai about this fabulous trip to the ancient world of Egypt. I will also have them use Mr. Basim with SouthTravels in the Middle East. He did a very wonderful job of booking this trip for us. When we get our pictures sorted out we plan to take the pictures over to Basim to show him some of the places we visited. Basim did a fantastic job as did you Ramadan. Many thanks to you Ramadan, and we hope to see you again in the future when we plan a trip to Alexandria. Our prayers and love go out to you all.

Sincerely,
Bob and Claudia Lauman

Dear SouthTravels,

Hi Zuleka, thank you! thank you! thank you! thank you. Who is your supervisor? Please print or pass this email and tell them I said you have been so helpful to me and I appreciate all your help. Not only you but the whole staff has been helpful. Without you and Ms. Perveen I don't know what I would do. Some customers might not be satisfied but I am and I appreciate you all putting up with all my questions and concerns. Thank you so much and I'm glad your office is available to help people who are visiting Dubai. It gives them a better understanding and respect for the hospitality of the people and the country. Thank you again.....I will use you all again and pass on to my friends your services.

A Satified Customer,
Daonne Williams and Gregory Steverson

Dear SouthTravels,

Hi Ms Daphne, thank you very much for all of your hard work in organising my recent trip to Tehran. The hotel you recommended (the Kowsar) was very good for a short stay and truly reflected a Persian spirit. On my next trip, when I will be bringing my wife, I intend staying there.

For the remainder of the trip, however, the Hotel Homa which you made arrangements for me with was excellent and I would strongly recommend it to any traveller. It is less than 20 minutes to the centre of Tehran and presents every facility that a traveller could ask for: Very friendly staff, a fine room service menu, and excellent facilities. It truly is an international class hotel.

Thank you for your assistance again and please be assured that South Travels is now our travel agency.

Regards,
Phil Rutherford
Australia

Dear SouthTravels,

Hi Ann, I thought I'd take the opportunity to say thank you so much for rearranging my "Panaromic Cruise" from the 24th to the 28th July. My husband and I had a fantastic night that was well worth it. I'm even more grateful as I know it's clearly stated in your policy that no refund or rescheduling is offered by SouthTravels.

My family and I had a packed week in Dubai and as it was also my birthday I got completely caught up and overwhelmed by our daily schedules, hence why I made the mistake. Anyway, thanks again and I'll definitely be using your company again and also recommending you - not just because of the rescheduling but also because all the events were good value for money.

All the best,
Teresa Antoine

Dear SouthTravels,

Hi Ms Nasira, I found your booking service to be very efficient and you, in particular, were very helpful to me and you responded quickly and accurately to my questions. My stay in Seychelles was most enjoyable and trouble-free - everything went smoothly thanks to your arrangements.

I would definitely recommend your company to my friends and work colleagues and I would of course consider using your service if I am travelling again in the future.

Regards,
Malcolm

Dear SouthTravels,

Hi Ms Beberlie, many thanks for your prompt reply and I confirm receipt of the prepaid voucher.

Please allow me to take this opportunity to thank and commend you on your prompt, efficient, courteous and professional manner in dealing with this reservation.

It has been a pleasure dealing with you and I most certainly look forward to making my future travel arrangements with you. Also, I would ask that you forward a copy of this communication to your Manager so that he/she is informed of my utmost satisfaction with your efforts in this regard.

Sincerely,

Nestor J. Nalywayko

Dear SouthTravels,

Good afternoon Miss Fatema, just would like to thank you for the assistance you have extended me the last time. My wife and I had a great weekend at Radisson SAS, it made our wedding anniversary more memorable. The hotel staffs there were very friendly and they even helped me out in giving a surprise for my wife. I would like to recommend this hotel and true to its billing, indeed it was the hotel of the month in Sharjah . Keep it up, more power to Southtravels.com and its cheap rates!!!

Attached some pics of one happy-satisfied customer.

Regards,
Bertrand P. Caronan

Dear SouthTravels,

Ms Aliya did a wonderful job of getting reservations for us at the Gardemoen Airport Radisson in Oslo Norway. She was a life saver for us as we had our trip all planned and suddenly realized we had not booked the hotel the night before we flew out. We are deeply appreciative of all of her hard work.

Lin and John Simpson

Dear SouthTravels,

Thank you Ms. Dizon. I highly appreciate your kindest assistance. From now on, I will be doing my future hotel reservations for Dubai (and not only Dubai) with Southtravels only. You guys are real professionals.

Have a very nice day.

Best regards,
Artak Vardanyan

Dear SouthTravels,

Hi Sheila, I am back in NZ now and just wanted to say thank you to you for all of your help and assistance.

Working where we were in Iraq it is very hard to book anything and you made it so much easier.

The Hotel that you booked us into was fantastic. The staff could not have been more helpfull and friendly. They made you feel like family.

We went on the Desert Safari and that was great too.

Thanks again!

Regards,
Brett AMOS

P.S Do you deal in Hotels in other Countries as I would rather deal through you again in the future?

Dear SouthTravels,

Please add me email to mailing list. Thank you for all the great services and pricing to help us with an excellent trip. We thoroughly enjoyed ourselves.

Sasha Pancholi
USA

Dear SouthTravels,

Mr.Arfan, Yesterday we came back from Dubai and we would once again to thank you for the support. Everything was excellent. In case we are again in Dubai we will use the service of South Travels &Tourism.

With best regards,
Vache Terteryan

Dear SouthTravels,

Hi Mr Naseer, I would just like to take 5 minutes to pass on my praise for Naida. naida@southtravels.com.

On more than one occasion she has gone out of her way and beyond the call of duty to assist me and provide exceptional and professional service. She is friendly and accommodating.

She is an asset to South Travel and I trust her efforts do not go unnoticed.

Many thanks and regards,
Ryan Smith

Dear SouthTravels,

Att : The Manager

I would just like to advise you of your staff members wonderful service. She is fantastic.
I was not a very easy customer and she was still polite, efficient, quick and most helpful.
Because of her I will be using your services again.

I sincerely hope you will take this into consideration and reward her accordingly.

Best Regards

Sandra Burger
Al Masaood Group

Dear SouthTravels,

I would like to express my thanks for the excellent way my booking was handled
by Ms Beenish. It became very complicated and she dealt with it in a very
helpful and positive way.

I look forward to arranging further bookings with you in future.

Thank you.
Mark Steggall

Dear SouthTravels,

Hi Sheila, We're back in Doha since last night. We should have stayed longer if not for schedule conflicts back here. :(

Anyways, my family and I wish to extend our most sincere and deepest appreciation for your unwavering assistance during our wonderful 5-day stay in Dubai filled with highly enjoyable tours! Hope to be there again next year! :)

Thank you and kind regards,

Marlon Mendoza
Doha, Qatar

Dear SouthTravels,

Hello Perveen, I appreciate your help. With this occasion, I would like to share with you that we are very pleased with the reliability of your professional service so far. This was the first time I worked with your agency and I am keen to do it in again because of the quality of service I received. Thank you and look forward to working with you again.

Kind regards,

Alper Utku.

Dear SouthTravels,

To the General Manager:

I don't know if all your staff are of the same high standard, but I have to
tell you of outstanding service received from Ms Wilsan. She has assisted
me now on 2 occasions, through bookings, cancellations, refunds, visa
application, and especially this week I made her run with a lot of
problems. She dealt with them all professionally and efficiently.

She helped us get an urgent visa for my mother-in-law from South Africa,
after an application in Abu Dhabi was rejected. She was very quick, did the
necessary, ensured the best application possible, by insisting on a
better quality passport photo, with successful result.
And on top she got me my refund for an earlier problem which was partly my
own problem. She is a star, and I will insist on her assistance whenever I
deal with SoutTravels!!

I was a difficult customer, and she has turned me into a SouthTravels-fan.

Keep it up!!
Regards,

Hennie van den Berg CNE/53
Engineering Contracts Department

Dear SouthTravels,

Hi Beenish, I confirm with thanks receiving all three prepaid hotel vouchers. The bookings are as per my requirements and I have printed the vouchers for my record.

Appreciate your service as always and hope to continue this relationship in future as well. You will appreciate that I referred my brother in law Mr. Shahzad Khan to South travels and tours as I have always experienced very good service. I would recommend South travels to everyone I know for their travel arrangements. You are the star of South Travels!

Regards,
Saeed Ikramullah

Dear SouthTravels,

Good morning Ms.Fatema, I would like to express my gratitude for the wonderful arrangement
of our trip to Dubai.... I will always use any possibility to engage you as my travel agent and
will be delighted to highly recommend you to all my friends and colleagues...

Best regards.

DODEVSKA Slavica
Assistant Civilian Personnel Officer
ISAF HQ, Kabul

Dear SouthTravels,

Hi Perveen, Just wanted to thank you for your outstanding service. The coach driver and tour guide were extremely friendly and informative. The coach was on time and very clean .

I will recommend your company to all visitors from South Africa.

Thanks once again.

Carl

Dear Ambreen,

Could you kindly forward this message to your supervisor.

Dear Sir/ Madam,

It was my first time to deal with SouthTravels. Though I read only good reviews about the company, my experience with Ambreen was even better. True to the message on your web-site that you will get back to me, the reply from Ambreen came within 24 hours. During our correspondence she always replied to ALL my questions very fast and in full. Thanks to her, we have now number of hotels booked in India, where we are going for holidays.

I will recommend your site to my friends and also going to use it in future. Thank you.

Regards,

Natalia Sikalova
Conference Typist
Translation and Editorial Section
Division of Conference Services
Nairobi, Kenya

Dear SouthTravels,

Hello Ann, Thank you for your help in booking our holiday and wedding in Mauritius!
Our trip was amazing!

You did an excellent job, organizing not only the hotel reservation but all of the wedding formalities.

It have been a pleasure doing business with SouthTravels - very quick response and efficient service. We will definitely recommend SouthTravels.


Boris & Magdalena

Dear SouthTravels,

Hello Catherine, We have been back from our holiday for two weeks now so I appologize for taking so long to send you a thank you note. Our holiday was the most spectacular holiday that we have ever been on. We have travelled pretty much the whole world and have never gone back to the same place twice but Colombia was so spectacular that we plan on going back next year. I want to thank you very much for all the work that you did for us. The resort was wonderful and our villa was absolutly perfect. The staff was the best and everyone made us feel very welcome. I myself used to be a travel agent and I have definetly spread the word about how helpful you were and what a wonderful holiday we had.

Thank you again for all your hard work and I will definitly refer you to everyone I know.

Sincerely,
Luann Bannister

Dear SouthTravels,

Hi Jona ...we had a wonderful time at Indian Resort in Mauritius. The hotel was excellent, and we would highly recommend it. We felt that while more expensive than what we are used to, we got good value for the money, and they agreed to give us a sea-view family room when we arrived, instead of garden-view. I would stay there again in future. We also like the look of Preskil resort, near the airport and Blue Bay - wee might look into that with you for next time.

I enjoyed dealing with you, and we are always on the look out for a good agent with good travel opportunities, so if it is alright with you, I may continue to deal with you in future when we are trying to make travel arrangements.

In fact, we would like to do a Tanzania safari to the Serengeti, Ngorogoro Crater and the Lake, from March 26 to April 2, for the Wildebeast migration, so I was wondering if you have a good recommendation and deal for a week package that let's us (2 adults, and two children) tour those sites, with good safari camps. Please let me know. Thanks!

Philip

Dear SouthTravels,

Hi Marilyn, I really had a fantastic service from sister Marilyn today.

I called Becker Travel, Alpha Tourist and Arab Link but NONE of those travel agencies compared to what Marilyn did to me. First of all, she was willing to help and I thought the reservation was for her friend not for FIRST time customer, this feelings made me so satisfied of the service. Another thing, I asked her some information about the Apartment like, is there free parking? Do the apartment have high speed internet? How much time from the Apartment to the World Trade Center? I got answers in less than 5 mintues, Quick and top quality service. Thaks so much for your service and attuitde.

Keep the good job sister.

Badr Al Saif
CEO
SAIF OUD & PERFUME Co.

Dear SouthTravels,

This is to thank your company particularly Ms Janeth for the excellent service received and the patience you had when arranging for my accomodation and tour visit to Seoul-South Korea. I messed up with my first flight and the way I was helped by Ms. Janeth was professional and timely done. More grease to your elbow Ms. Janeth

Kind regards,
Joseph Asiedu Asamoah

Dear SouthTravels,

Alan, You're a star. I can't explain how easy you made it for me. I am fascinated by your service. Thanks for being so prompt. I would highly recommend SouthTravels to people I know.

I will do as required (exit stamp) once I'm back. I'll be back definitely by Monday.

Regards,
Arjun Sandhu

Dear SouthTravels,

Hi Aliya, Well done. In spite of the congress in Istanbul you managed to get us an excellent hotel next to the Hyatt (our first choice, made unattainable by the Congress) at a very good price! Thank you very much for your efforts. Your pleasant approach and proffessionalism made it very easy for us to arrange this holiday. We'll definitely come back to you for other bookings. Thanks again and good luck.

Kind Regards,

Bahram

Dear SouthTravels,

I have been doing online reservation for myself and family for years. Since I discovered your website, my life is much easier. I would like to mention MS. Beenish Ali from Islamabad for her excellent customer service. Way to go!

Regards,
Muhammad Bangash

Dear SouthTravels,

Hi Jona, Thanks for your professionalism, I am well pleased to have chosen South Travel as my brother told me he got excellent service. I must say I am well pleased with your service and happy to have cancelled my previous booking with another hotel.

Thanks for all your help.

Kindest Regards
Nasreen G.

Dear SouthTravels,

We want to thank Ms. Janeth of South Travels for the exelent help and service we got on our trip to Tanzania. We can strongly recomend everyone to contact South Travel if they want someone who really cares and to get the best of service. Thank's to Ms. Janeth and South Travels once again.

Regards,
Ingvar Ekelund
Sweden

Dear SouthTravels,

Good Afternoon Mr. Alan. Thank you once again for a wonderful time that we spent in Dubai. As always your organization was superb and the hotel was excellent.

Once again thank you for all your arrangements.

Regards,
Colston Veater

Dear SouthTravels,

Hi Aliya, Hope you had a great weekend. I think that i have finalized Syria from my side so i guess that everything should be resolved now ( I have vouchers for AMMAN, PETRA, AQABA). I'm still waiting for my confirmations for Lebanon hotels (from Friends, don't worry u don'thave to do this) so hopefully that works out soon. If i need your help with that i will let you know.

I just want to take this opportunity to thank you for your hard work, professionalism and dedication with ensuring that i received the best service from you and your company.

I know that the vacation planning was very complicated and you have done a great job with it (of course with a bit of help from me too :)

Please can you give me your manager's email address so I can inform your company that i am pleased with your service, please feel free to forward this on to Management.

Kind regards
Shiraz

Dear SouthTravels,

Hello Faye, I just want to say thank you for all your assistance with our hotel booking and to tell you that we had the most fantastic time in the Legends Hotel, Mauritius. The staff cannot do enough for you and the resort was perfect. It was a dream come true. I had to keep pinching myself to make sure I was not dreaming.

I will definitely be booking via your company again next year.

I cannot thank you enough.

Regards,
Deborah Jayne Arthur

Dear Naseer Ahmed Khan

Last week were in Dubai with my collegue and I was happy to join your team in the City tour. I would like to thank you very interesting and first of all very very professional introduction of your city Dubai.

With out you I think that I would know nothing about the city and the history behind it and also what is the situation today.

I wish you all the best for the future and I think that I was not the only one who had this same feeling.


Personnel Regards,
Ritmeester Cigars part of Group Dannemann
Reijo Widerholm
Duty Free Manager

Dear SouthTravels,

Hi Zuleka, I just want to thank you so much for your wonderful service to me. You have been so kind and patient and I love the hotel where I am now! Thank you, thank you, thank you!!!!!! I received the voucher for the desert tour this morning. I tried to call you back yesterday but I could not get an outside line for some reason. Using a telephone in a foreign country seems to be a great challenge for me. I am looking forward to my tour because it has always been a dream of mine to ride a camel! Funny, what dreams we have.

Anyway, I do not want to take more of your time, but I did want to tell you how much I truly appreciate all you have done for me.

God Bless You!

Sincerely,

Betsy Beamon
Director, Women of Hope Project
Kabul, Afghanistan